No Room at the Inn for Crypto-Creeps
公司规模
1,000+
地区
- America
国家
- United States
产品
- Datto SIRIS
技术栈
- Remote Management Console
- Backup and Disaster Recovery (BDR) Solution
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
技术
- 网络安全和隐私 - 恶意软件保护
- 功能应用 - 远程监控系统
- 基础设施即服务 (IaaS) - 备份与恢复
适用功能
- 商业运营
- 设施管理
用例
- 网络安全
- 远程资产管理
服务
- 网络安全服务
- 系统集成
关于客户
Crowne Plaza Boston is a bustling hotel with a fully booked conference center and a popular in-house sports bar & grille. The hotel is managed by General Manager Frank Vento, who ensures smooth operations and guest satisfaction. The hotel has a strong partnership with TeamLogic IT, a managed services provider known for its robust business continuity strategies.
挑战
The Crowne Plaza Boston faced a critical ransomware attack by CryptoLocker, threatening the hotel's day-to-day operations. The malware demanded a hefty ransom for the release of the hotel's critical data. The hotel immediately contacted TeamLogic IT for assistance.
解决方案
TeamLogic IT quickly diagnosed the ransomware issue remotely and dispatched a technician to the hotel within 20 minutes. The hotel had previously installed a Datto SIRIS backup and disaster recovery (BDR) solution on TeamLogic's advice. This allowed the technician to deploy the Datto recovery solution, fully restoring the hotel's computing systems within an hour without paying any ransom.
运营影响
数量效益
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