NIU optimizes the customer experience for their smart scooters with secure, reliable and cost-effective automated connectivity management using Control Center.
公司规模
Large Corporate
产品
- Cisco Jasper Control Center
技术栈
- Automated Connectivity Management
- Real-time Monitoring
- Data Analytics
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
技术
- 平台即服务 (PaaS) - 连接平台
- 分析与建模 - 预测分析
- 分析与建模 - 实时分析
适用行业
- 汽车
- 运输
适用功能
- 维护
用例
- 车队管理
- 预测性维护
- 远程资产管理
服务
- 数据科学服务
- 系统集成
关于客户
NIU is a leading manufacturer of smart electric scooters, recognized as the world's No. 1 in this category. The company is known for its innovative approach to integrating cloud connectivity with its vehicles, allowing for continuous data collection and updates. This connectivity ensures that riders have peace of mind regarding the security and diagnostic health of their scooters. NIU's commitment to leveraging advanced technology to enhance user experience and operational efficiency sets it apart in the competitive market of electric scooters.
挑战
NIU, the world's leading smart electric scooter manufacturer, faced the challenge of ensuring the security and diagnostic health of their connected scooters. With vehicles always connected to the cloud, the company needed a reliable system to continuously collect data, monitor all deployed devices, flag any irregularities, and automatically take corrective action. Additionally, NIU aimed to optimize data usage and costs to lower the total cost of ownership for consumers.
解决方案
NIU implemented Cisco Jasper Control Center to manage the connectivity of their smart scooters. This platform allows NIU to constantly monitor all deployed devices, flag any irregularities, and automatically take corrective action for the fastest resolution. The real-time monitoring capabilities of Control Center help NIU quickly identify and resolve unusual network or device behavior, ensuring reliable connected services. Additionally, Cisco Jasper helps NIU optimize data usage and costs by decreasing the total data transmission between scooters and the cloud, thereby lowering the total cost of ownership for consumers.
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