新流程增强了护理人员机构的作用
公司规模
200-1,000
地区
- America
国家
- Canada
产品
- FlowForma Process Automation
- Pontem Register Management System
- Microsoft Azure
- Microsoft SharePoint
- Power BI analytics
技术栈
- Cloud-based solutions
- Business Process Automation
- Data Analytics
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
技术
- 分析与建模 - 实时分析
- 基础设施即服务 (IaaS) - 云计算
- 平台即服务 (PaaS) - 数据管理平台
适用行业
- 医疗保健和医院
适用功能
- 商业运营
- 人力资源
用例
- 过程控制与优化
- 监管合规监控
- 远程协作
服务
- 云规划/设计/实施服务
- 数据科学服务
关于客户
新斯科舍省护理人员学院 (CPNS) 是一家法定机构，负责注册和许可流程，确保只有合格的护理人员才被允许在该地区执业。该学院成立于 2017 年，继承了一个不再适合用途的注册人数据库，由一家不灵活且昂贵的服务提供商运营。CPNS 需要一个可以随着组织的发展而发展、具有更好的报告功能并提供更好的用户体验的解决方案。
挑战
新斯科舍省医务人员学院 (CPNS) 一直苦苦挣扎于一个既不灵活又昂贵的旧数据库系统。会员申请和续订流程中的数据收集点与 CPNS 的需求不一致，修复损坏的流程需要很长时间。服务提供商的费用很高，而且需要数月才能做出改变。这种不灵活性影响了法规遵从性。CPNS 花了六个月的时间研究替代解决方案。
解决方案
CPNS 选择了 Pontem Innovations 的基于云的注册管理系统，以 FlowForma 作为关键的表单构建组件。注册从学院的网站开始，之后自动身份验证流程允许获批的注册人访问自助服务门户。其中包含用于其他流程（例如续订和持续能力证明）的所有 FlowForma 表格。数据存储在 Azure 上，该云平台受益于微软在安全性和合规性方面的数十亿美元投资。它为外部用户提供了一个安全且有弹性的环境，可以在注册人门户和学院网站内填写表格。所有表格都使用标准 FlowForma 业务规则，并标记到各个注册人。学院可以设置批准要求，以确保组织内部的适当人员参与其中，并不断跟踪不同流程的状态。
运营影响
数量效益
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