公司规模
1,000+
国家
- Other
- United States
产品
- nGeniusONE server
- InfiniStreamNG appliances
- vSTREAM virtual appliances
- NETSCOUT VaaS support
技术栈
- AWS Cloud
- Equinix colocation data centers
- Microsoft Office 365
- MS Teams
- SD-WAN
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Digital Expertise
- Productivity Improvements
技术
- 功能应用 - 企业资源规划系统 (ERP)
- 功能应用 - 远程监控系统
- 基础设施即服务 (IaaS) - 云计算
适用行业
- 医疗保健和医院
适用功能
- 离散制造
- 物流运输
- 维护
用例
- 边缘计算与边缘智能
- 预测性维护
- 远程资产管理
服务
- 云规划/设计/实施服务
- 系统集成
- 培训
关于客户
这家市值数十亿美元的医疗保健制造商向全球 100 多个国家的消费者销售产品,并在这些地区的数千名员工的支持下开展业务。由于制造、销售和服务业务高度分散,其企业网络对于其企业战略和成功至关重要。该公司已着手实施积极的数字化转型计划,将大部分(如果不是全部)服务迁移到云端。数千个应用程序正在用于支持其众多产品线、制造和销售业务。体验质量对于员工工作效率和客户服务极为重要。
挑战
该公司已着手实施一项积极的数字化转型计划,将大部分(如果不是全部)服务迁移到云中。他们使用数千个应用程序来支持其众多产品线、制造和销售业务。体验质量对于员工工作效率和客户服务极为重要。在过去几年中,他们的传统环境利用 nGenius 企业绩效管理可视性来实时监控、管理和报告网络和应用程序性能。无数次,事实证明它在识别性能下降的根源方面很有价值 - 快速避免可能对客户和员工产生负面影响的大范围中断。他们为未来环境制定的计划包括将许多企业应用程序迁移到 AWS Cloud,通过实施托管 VPN 服务的 Equinix 主机托管数据中心将网络访问移近其所在地区的员工,采用多种新的软件即服务 (SaaS) 应用程序,包括 Microsoft Office 365 和统一通信即服务 (UCaaS) 应用程序(如 MS Teams),并在其全球远程办公室和工厂升级到 SD-WAN 以改善连接性。
解决方案
确保整个企业应用程序交付质量的关键是部署 nGenius 企业性能管理解决方案。nGenius 解决方案为组织提供了全面、可扩展、无边界的可视性,涵盖所有语音、视频和数据应用程序;物理和虚拟监控要求;云端、主机托管和 XaaS 应用程序;以及基于数据包和基于流的数据源的经济高效组合。这使制造商能够避免因多种管理产品和工具混乱而导致的代价高昂的低效率。IT 团队实施了以下解决方案组件:NETSCOUT 的 nGeniusONE 服务器、nGenius for Flows 服务器和 nGeniusONE Global Manager,用于实时分析来自 InfiniStreamNG (ISNG) 设备、vSTREAM 虚拟设备和 nGenius Flow Collectors 的智能数据,以提供对网络和应用程序性能的洞察以及用于故障排除的智能上下文工作流程。 nGeniusONE Global Manager 进一步提供了基于数据包和 NetFlow 的数据分析的全面、合并视图,用于查看远程办公室和工厂的流量和应用程序利用率,包括报告和容量规划的详细信息和趋势。
运营影响
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