NetScout 的 OptiView® XG 帮助卡罗尔顿市学校识别并了解如何修复网络和应用程序问题
公司规模
1,000+
地区
- America
国家
- United States
产品
- NetScout OptiView® XG Network Analysis Tablet
技术栈
- Network Analysis
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Productivity Improvements
技术
- 网络与连接 - 网络管理和分析软件
适用行业
- 教育
服务
- 系统集成
关于客户
卡罗尔顿市学校系统成立于 1886 年，是佐治亚州最古老的学区之一，拥有五所学校，服务学生超过 4,600 名。每个站点拥有 350 到 1,000 台设备，从小学到高中，设备使用情况和复杂程度差异很大。一个小型 IT 团队致力于让这个多样化的设备和用户生态系统始终保持在线状态，在此过程中，他们高度依赖故障排除工具。
挑战
卡罗尔顿市学校的各校区经常出现网络和应用程序问题，但缺乏适当的工具来真正了解和解决问题。学校现有的监控软件会向 IT 团队发出问题警报，但无法确定具体问题或推荐解决方案。因此，IT 团队通常要花费数周或数月的时间才能找到并解决网络和应用程序问题。更复杂的是，该学区正在创建 BYOD 环境，无法查明问题可能会导致管理员和员工对新功能失去支持。
解决方案
学区 IT 部门选择 NetScout OptiView XG 来提供深入的洞察和分析，以便快速识别和解决其网络和应用程序性能挑战。专用网络分析平板电脑不仅提供完整的系统概览和特定问题的详细信息，还推荐改进性能所需的更改和解决方案。事实上，IT 部门现在正在淘汰其他监控工具，因为 OptiView XG 可以完成他们能做的一切，甚至更多。
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