实例探究 > Mueller Water Develops Top Notch IT Organization with Automox

Mueller Water Develops Top Notch IT Organization with Automox

公司规模
Large Corporate
地区
  • America
国家
  • United States
产品
  • Automox
技术栈
  • Automated Patching
  • Endpoint Management
  • Vulnerability Remediation
实施规模
  • Enterprise-wide Deployment
影响指标
  • Productivity Improvements
  • Customer Satisfaction
  • Digital Expertise
技术
  • 网络安全和隐私 - 端点安全
  • 功能应用 - 企业资产管理系统 (EAM)
适用行业
  • 公用事业
适用功能
  • 维护
  • 商业运营
用例
  • 预测性维护
  • 网络安全
  • 远程资产管理
服务
  • 系统集成
  • 软件设计与工程服务
关于客户
Mueller Water Products, established in 1857, is a leading manufacturer of high-quality water infrastructure products in the United States. The company is renowned for its reliable and durable products, including fire hydrants, which are a common sight in many American neighborhoods. With a workforce of over 3000 employees, Mueller Water Products operates on a large scale, managing a vast number of endpoints and IT assets. The company's commitment to innovation and quality has made it a trusted name in the water infrastructure industry. Mueller Water Products aims to maintain its reputation by ensuring its IT infrastructure is secure, efficient, and capable of supporting its extensive operations.
挑战
Mueller Water Products faced significant challenges in managing and securing their IT infrastructure. With over 3000 employees and more than 2000 endpoints, the company needed a robust solution to ensure complete visibility and control over their systems. The primary challenges included achieving complete visibility of their IT environment, managing patches efficiently, and responding quickly to vulnerabilities. Technicians in the field needed to stay connected and secure, even without using a VPN. The company also needed to streamline their IT operations to create a lean, world-class IT team.
解决方案
Mueller Water Products partnered with Automox to address their IT challenges and enhance their endpoint management capabilities. Automox provided a comprehensive platform that offered automated patching, complete visibility, and efficient vulnerability remediation. The platform's dashboards and reporting features allowed Mueller to see which patches were effective and what software was installed on each machine. This automation saved the IT team significant time and effort, enabling them to focus on more strategic tasks. Additionally, Automox's ability to run groups of endpoints allowed Mueller to categorize their diverse IT assets, including office computers, servers, and operational technologies, for better management and response times. During the Log4j vulnerability crisis in December 2021, Automox's Worklets feature enabled Mueller to quickly scan and remediate affected devices, ensuring the company's IT environment remained secure even during the holiday season.
运营影响
  • Mueller Water Products achieved complete visibility and control over their IT environment, allowing them to manage patches and track software installations efficiently.
  • The company improved its response time to vulnerabilities, ensuring that technicians in the field remained connected and secure without relying on VPNs.
  • Automox's automated patching and reporting features saved the IT team significant time, enabling them to focus on more strategic tasks and improving overall productivity.
  • The ability to run groups of endpoints allowed Mueller to categorize their diverse IT assets for better management and response times, enhancing the efficiency of their IT operations.
  • Mueller Water Products developed a well-organized and responsive IT team, capable of designing preventative measures to ensure the organization's security and operational efficiency.
数量效益
  • Over 2000 endpoints managed efficiently with Automox.
  • 50% of American neighborhoods have Mueller fire hydrants, indicating the company's extensive reach and operational scale.

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