Monitoring Queue Wait Time
公司规模
Large Corporate
地区
- America
国家
- Canada
产品
- SMATS TrafficBox™
- iNode™
技术栈
- WiFi
- Bluetooth
- GSM communication
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
技术
- 网络与连接 - 蓝牙
- 网络与连接 - WiFi
- 分析与建模 - 实时分析
适用行业
- 城市与自治市
- 安全与公共安全
适用功能
- 商业运营
- 设施管理
用例
- 公共预警与应急响应
- 实时定位系统 (RTLS)
服务
- 数据科学服务
- 系统集成
关于客户
Canadian Heritage is a government department responsible for the cultural, civic, and economic life of Canadians. They are tasked with organizing and managing significant national events, including the annual Canada Day celebrations in Ottawa. With a focus on enhancing the experience for attendees, Canadian Heritage aims to provide efficient crowd management and timely information dissemination. Their responsibilities include ensuring the safety and satisfaction of the public during large-scale events, making them a critical player in national celebrations and public gatherings.
挑战
Canadian Heritage plays a vital role in the cultural, civic and economic life of Canadians. Yearly they are entrusted with the task of delivering an amazing Canada Day event in the Capital City. With the experience and knowledge from past celebrations, Canadian Heritage knew they needed enhanced crowd management data. The primary concern was to provide timely data for staffing management, and effectively communicate wait times to attendees management.
解决方案
SMATS real-time, portable WiFi & Bluetooth traffic sensors and data analytics platform were chosen as the preferred solution to aid Canadian Heritage for the event. SMATS TrafficBox™ sensor was the perfect fit for this event, as it is battery powered (no power cabling required), and its portability and low cost is ideal for short period data collection. The TrafficBox™ sensors can detect both WiFi and Bluetooth signals from smart devices carried by people and calculates live wait time data. The data is automatically sync’d to SMATS web analytics platform, iNode™, through GSM communication. iNode’s™ MAC address matching and outlier filtering running in real-time during projects ensures the most accurate information is available. The sensors are easy to install, adjustable for any duration and data is easily accessible remotely through iNode™.
运营影响
数量效益
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