Meander 医疗中心将物理和数字治疗环境融为一体
公司规模
Large Corporate
地区
- Europe
国家
- Netherlands
产品
- IBM Digital Experience
- IBM WebSphere Portal Server V8.5
- IBM Web Content Manager V8
- IBM Watson Analytics
- IBM Forms Experience Builder
- IBM Connections V5
技术栈
- WebSphere
- Web Content Management
- Watson Analytics
- Forms Experience Builder
- Connections
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Digital Expertise
技术
- 平台即服务 (PaaS) - 连接平台
- 分析与建模 - 预测分析
- 分析与建模 - 实时分析
适用行业
- 医疗保健和医院
适用功能
- 物流运输
- 质量保证
用例
- 预测性维护
- 远程病人监护
- 计算机视觉
服务
- 云规划/设计/实施服务
- 数据科学服务
- 软件设计与工程服务
关于客户
Meander 医疗中心是一家总部位于荷兰的医疗保健提供商。它为阿默斯福特、巴恩、巴讷费尔德和奈凯尔克等地区的约 320,000 人提供服务。该中心拥有 3,000 多名专业员工和 200 名医疗专家，每年处理超过 500,000 次临床就诊。该中心与全科医生、疗养院和健康保险公司协商提供护理。Meander 以提供患者友好、知识渊博和值得信赖的护理而闻名。作为对患者护理承诺的一部分，Meander 希望提供个性化、交互式的患者门户，以将对康复过程的支持扩展到其新医疗设施之外。
挑战
荷兰的一家医疗服务提供商 Meander 医疗中心正在寻求创新方法来更好地服务患者。该中心希望通过提供个性化、交互式的患者门户，将其对治疗过程的支持扩展到医疗设施之外。该门户将为患者提供来自各种 Meander 系统的相关个人内容，例如保险信息、医疗记录、所需的在线表格、预约、药物、可用医生和个性化治疗计划。但是，该中心需要一个门户平台和解决方案实施合作伙伴来帮助实现其数字化治疗环境的愿景。
解决方案
Meander 与 IBM 首席业务合作伙伴 Funatic 签订了合同，以设计和部署基于 IBM Digital Experience 软件构建的交互式患者门户和移动应用程序。Funatic 团队构建了该解决方案，以与 Meander 的医院信息系统和电子病历 (EPR) 提供商的 Web 服务集成。最终的解决方案具有丰富的内容和社交一致性，并且对大多数设备都有响应。该解决方案集成了组织的网站、患者门户、内联网和外联网，为寻求针对其病情和顾虑的信息和服务的人们提供全面的个性化体验。它使 Meander 能够与患者建立个性化和互动的关系。
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