制造商借助 NETSCOUT 为 Microsoft Azure 迁移带来智能可见性
公司规模
Large Corporate
国家
- Worldwide
产品
- nGeniusONE Service Assurance platform
- nGeniusONE Global Manager
- vSTREAM virtual appliances
- nGenius PULSE
- nGenius for Flows
- nGenius Collectors
- nGenius Visibility-as-a-Service
技术栈
- Microsoft Azure Cloud
- Microsoft Teams
- Microsoft Office 365
- Software Defined Wide Area Networking (SD-WAN)
- Silver Peak
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Productivity Improvements
- Cost Savings
技术
- 基础设施即服务 (IaaS) - 云计算
- 基础设施即服务 (IaaS) - 私有云
- 基础设施即服务 (IaaS) - 公共云
- 应用基础设施与中间件 - API 集成与管理
- 平台即服务 (PaaS) - 连接平台
适用行业
- 食品与饮料
适用功能
- 离散制造
- 商业运营
- 物流运输
用例
- 过程控制与优化
- 供应链可见性(SCV)
- 预测性维护
- 实时定位系统 (RTLS)
- 远程资产管理
服务
- 云规划/设计/实施服务
- 系统集成
- 测试与认证
关于客户
客户是一家价值数十亿美元的食品制造商，也是全球一些最受欢迎品牌的母公司。该公司生产的产品深受各年龄段人群的喜爱，拥有 50,000 多名员工，在 50 多个国家的 200 多个地点支持销售、服务和制造业务。制造商的成功需要世界一流的供应链流程以及卓越的营销和销售能力，以帮助实现其客户服务、收入和盈利目标。制造商强调，他们的运营成功部分归功于他们对创新和数字化转型的承诺。他们重点关注的领域之一是他们在全球多个研发中心的专项投资，这些中心拥有数千名科学家、化学家和工程师，他们正在创新公司的产品。此外，对软件定义网络 (SDN)、软件即服务 (SaaS)、统一通信即服务 (UCaaS)、公共和私有云的投资正在改变他们的业务和合作方式。
挑战
该制造商正在实施多项战略计划，这些计划将改变其许多传统网络、数据中心、业务和 UC 技术。这些计划包括通过引入 Silver Peak 的软件定义广域网 (SD-WAN) 技术将其远程站点连接转换到其全球 200 多个地点，将其企业数据中心应用程序和服务迁移到私有 Microsoft Azure 云基础设施，在整个企业范围内实施 Microsoft Office 365，并将全球通信从 Microsoft Skype for Business 过渡到 Microsoft Teams。但是，IT 组织安装的性能管理解决方案无法监控、分析和排除所有新环境中的问题。IT 团队意识到他们实际上是盲目的，并且知道项目的成功取决于向最终用户提供优质的应用服务，因此他们开始寻找一种单一的解决方案来为整个转型企业提供可视性。
解决方案
该制造商的 IT 团队对几种可能的方法进行了详细的尽职调查，以便了解他们正在计划的各种项目的网络和应用程序性能监控和故障排除情况。他们决定采用 NETSCOUT®，其可视性解决方案可帮助 IT 团队驾驭他们的战略项目。这些解决方案包括 nGeniusONE 服务保证解决方案，使用 Adaptive Service Intelligence™ (ASI) 技术分析来自 vSTREAM 虚拟设备的数据和指标，nGenius for Flows 和 nGenius 3000 系列收集器用于监控 SD-WAN 上的利用率和应用程序活动，以及带有 3000 系列 nPoint 设备的 nGeniusPULSE 和来自带有 vSTREAM 设备的 nGeniusONE 的实时数据包监控，以确保高质量的语音通信。 NETSCOUT 的 nGenius 可视性即服务 (nVaaS) 咨询方法可在制造商的 IT 环境中实施 nGenius 解决方案，提供必要的技能和经验，以便快速执行及时有效的仪表板、警报、业务交易测试和报告，供 IT 组织有意义地使用。
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