实例探究 > Mack’s Prairie Wings Hits the Target with RF-SMART

Mack’s Prairie Wings Hits the Target with RF-SMART

公司规模
Mid-size Company
地区
  • America
国家
  • United States
产品
  • RF-SMART
  • NetSuite
技术栈
  • Cloud-based ERP
  • Label Customization
  • Dynamic Stock Counts
实施规模
  • Enterprise-wide Deployment
影响指标
  • Cost Savings
  • Productivity Improvements
  • Customer Satisfaction
技术
  • 功能应用 - 仓库管理系统 (WMS)
  • 功能应用 - 企业资源规划系统 (ERP)
  • 功能应用 - 库存管理系统
适用行业
  • 零售
  • 消费品
适用功能
  • 仓库和库存管理
  • 物流运输
用例
  • 库存管理
  • 预测性维护
  • 仓库自动化
服务
  • 系统集成
  • 培训
关于客户
Mack’s Prairie Wings is a retailer specializing in waterfowl hunting and outfitting, originating as a hardware store in the 1930s. Today, it encompasses over 104,000 square feet of warehouse and retail space, offering a wide range of products such as ammunition, clothing, and gear. The company operates various on-site facilities, including a call center and marine shop, catering to the diverse needs of hunting enthusiasts. With a rich history and a commitment to providing high-quality products, Mack’s Prairie Wings has grown into a significant player in the hunting retail industry.
挑战
Mack’s Prairie Wings, a retailer specializing in waterfowl hunting and outfitting, faced inefficiencies with their homegrown solution and paper-picking processes. They needed a scalable, cloud-based ERP solution to streamline their operations, improve inventory accuracy, and enhance customer service. The company sought to replace their existing system to handle their diverse product mix and complex operations, including a call center and marine shop.
解决方案
Mack’s Prairie Wings implemented RF-SMART as a cloud-based ERP solution to replace their homegrown system. RF-SMART facilitated seamless integration between their retail stores and warehouse, enabling efficient picking, receiving, and dynamic stock counts. The solution automated replenishment from warehouse to store, creating transfer orders and printing labels in NetSuite, significantly saving time and boosting efficiency. Additionally, RF-SMART addressed gaps in NetSuite by providing label customization capabilities, allowing Mack’s Prairie Wings to print specific labels with item details. The Pick Planner functionality further enhanced efficiency by enabling zone picking, accommodating fast-moving items, and ensuring compliance with regulatory requirements.
运营影响
  • RF-SMART significantly reduced the number of orders requiring troubleshooting and correction, improving accuracy and quality.
  • Cycle counts and inventories became more efficient, reducing the time for complete wall-to-wall physical inventories by two days.
  • Dynamic stock counts eliminated the need for large variance hits during annual physical inventory, ensuring accurate inventory on the website and reducing back orders.
  • Customer service improved as RF-SMART instantly updated NetSuite, allowing precise order status communication to customers.
  • Employees found RF-SMART easy to use, with prompts guiding them through the picking process, enhancing overall operational efficiency.
数量效益
  • Decreased labor and overtime costs by $60,000.
  • Reduced time for complete wall-to-wall physical inventories by two days.

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