Mack’s Prairie Wings Hits the Target with RF-SMART
Customer Company Size
Mid-size Company
Region
- America
Country
- United States
Product
- RF-SMART
- NetSuite
Tech Stack
- Cloud-based ERP
- Label Customization
- Dynamic Stock Counts
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Functional Applications - Warehouse Management Systems (WMS)
- Functional Applications - Enterprise Resource Planning Systems (ERP)
- Functional Applications - Inventory Management Systems
Applicable Industries
- Retail
- Consumer Goods
Applicable Functions
- Warehouse & Inventory Management
- Logistics & Transportation
Use Cases
- Inventory Management
- Predictive Maintenance
- Warehouse Automation
Services
- System Integration
- Training
About The Customer
Mack’s Prairie Wings is a retailer specializing in waterfowl hunting and outfitting, originating as a hardware store in the 1930s. Today, it encompasses over 104,000 square feet of warehouse and retail space, offering a wide range of products such as ammunition, clothing, and gear. The company operates various on-site facilities, including a call center and marine shop, catering to the diverse needs of hunting enthusiasts. With a rich history and a commitment to providing high-quality products, Mack’s Prairie Wings has grown into a significant player in the hunting retail industry.
The Challenge
Mack’s Prairie Wings, a retailer specializing in waterfowl hunting and outfitting, faced inefficiencies with their homegrown solution and paper-picking processes. They needed a scalable, cloud-based ERP solution to streamline their operations, improve inventory accuracy, and enhance customer service. The company sought to replace their existing system to handle their diverse product mix and complex operations, including a call center and marine shop.
The Solution
Mack’s Prairie Wings implemented RF-SMART as a cloud-based ERP solution to replace their homegrown system. RF-SMART facilitated seamless integration between their retail stores and warehouse, enabling efficient picking, receiving, and dynamic stock counts. The solution automated replenishment from warehouse to store, creating transfer orders and printing labels in NetSuite, significantly saving time and boosting efficiency. Additionally, RF-SMART addressed gaps in NetSuite by providing label customization capabilities, allowing Mack’s Prairie Wings to print specific labels with item details. The Pick Planner functionality further enhanced efficiency by enabling zone picking, accommodating fast-moving items, and ensuring compliance with regulatory requirements.
Operational Impact
Quantitative Benefit
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