LF&E uses Paragon to meet the transport demands of heavily-regulated pharmaceutical and healthcare sectors
公司规模
11-200
地区
- Europe
国家
- United Kingdom
产品
- Paragon Multi Depot Routing and Scheduling
- Paragon Street Level Mapping
- Paragon Single Depot software
技术栈
- Routing and Scheduling Software
- Business Modelling Tool
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
技术
- 功能应用 - 车队管理系统 (FMS)
- 功能应用 - 远程监控系统
适用行业
- 医疗保健和医院
- 药品
适用功能
- 物流运输
- 质量保证
用例
- 车队管理
- 预测性维护
- 资产跟踪
服务
- 软件设计与工程服务
- 系统集成
关于客户
LF&E Refrigerated Transport is a UK-based temperature-controlled logistics specialist that delivers thousands of different products for major organizations in the pharmaceutical, medical, healthcare, and clinical trial sectors. The company is known for its flexible approach, handling refrigerated loads of all sizes with market-leading service level agreements for guaranteed same-day and next-day delivery. LF&E is committed to using advanced technology to meet industry standards such as GDP (Goods Distribution Practice) and GCP (Good Clinical Practice) to maintain competitive differentiation in its niche market.
挑战
LF&E Refrigerated Transport faced the challenge of ensuring timely and reliable deliveries of temperature-sensitive pharmaceutical and healthcare products. The company needed to maintain high service levels, meet stringent industry standards, and handle a variety of delivery requirements, including time-sensitive consignments and deliveries to vulnerable customers. Additionally, LF&E needed to optimize fleet utilization and improve customer communications while managing the complexities of delivering to multiple locations with varying requirements.
解决方案
LF&E selected Paragon’s routing and scheduling software to streamline the creation of accurate daily transport plans, improve customer service, and maximize fleet utilization. The software helped LF&E achieve a first-time delivery rate of 98.9% for around 1500 consignments weekly. The flexibility of Paragon’s software allowed LF&E to factor in additional time for patient communications, product checks, and stock rotation on-site, ensuring all scheduled deliveries were completed each day. Additionally, LF&E used Paragon’s business modelling tool to demonstrate service levels to prospective customers and make informed decisions about new depot locations, ultimately identifying a potential 800-mile a day route saving for a new depot in Northampton.
运营影响
数量效益
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