Leading Australian logistics company reduces time spent reporting from 20 hours to 20 minutes
公司规模
1,000+
地区
- Pacific
国家
- Australia
产品
- Narratives for Power BI
技术栈
- Power BI
- Artificial Intelligence
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Productivity Improvements
技术
- 分析与建模 - 预测分析
- 分析与建模 - 实时分析
适用行业
- 运输
适用功能
- 商业运营
- 质量保证
用例
- 实时定位系统 (RTLS)
服务
- 软件设计与工程服务
- 系统集成
关于客户
Tasrail is a prominent logistics company based in Australia, responsible for operating rail networks across the Tasmanian region. The company plays a crucial role in the transportation of goods, moving over three million tons of freight annually. Tasrail's operations are vital for various industries that rely on efficient and timely delivery of goods. The company is committed to maintaining high standards of service, ensuring that goods are delivered on time and that key performance indicators (KPIs) are met. To achieve this, Tasrail conducts monthly reviews of its operational performance with customers, providing detailed reports and insights. However, the traditional method of generating these reports was time-consuming and challenging to scale, prompting the need for a more efficient solution.
挑战
Tasrail, a leading logistics company in Australia, faced a significant challenge in managing its monthly operational performance reviews with customers. The company was responsible for transporting over three million tons of goods annually across the Tasmanian region. To ensure timely delivery and adherence to key performance indicators (KPIs), Tasrail conducted monthly reviews with its customers. However, the process of writing static reports for these reviews was extremely time-consuming, taking up to 20 hours each month. This not only made the task difficult to scale but also hindered the company's ability to provide timely insights and data to its customers. Tasrail needed a solution that could reduce the time spent on reporting while making data and insights easily accessible, all without increasing headcount.
解决方案
To address the challenge of time-consuming reporting, Tasrail implemented Narratives for Power BI. This innovative solution transforms Power BI data into dynamically generated stories that identify and explain key insights. These stories cover various aspects such as factors influencing transit time, trends impacting freight costs, and metrics on capacity utilization. For instance, the system was able to highlight an unusual drop in freight volume for a specific commodity, an insight that would have taken days to uncover manually. By leveraging Narratives for Power BI, Tasrail can now understand drivers of performance at any time of the day, allowing both the company and its customers to react to critical information in real-time. This eliminates the need to wait for month-end reports that require extensive interpretation. Additionally, the team at Tasrail can now focus on higher-value analysis, further enhancing their operational efficiency.
运营影响
数量效益
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