公司规模
1,000+
地区
- America
国家
- Canada
- United States
产品
- Visual Performance Manager
技术栈
- Application Performance Appliance
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Productivity Improvements
技术
- 应用基础设施与中间件 - 数据交换与集成
适用行业
- 零售
适用功能
- 商业运营
用例
- 库存管理
- 供应链可见性(SCV)
服务
- 系统集成
关于客户
该客户是北美最大的食品和药品零售商之一,也是财富 100 强企业,在美国和加拿大拥有 1000 多家门店。该公司数十万名员工依赖于广泛、深入且复杂的语音和数据网络基础设施,该基础设施拥有多个分布式数据中心,使他们能够相互通信并访问执行日常任务所需的应用程序。这家大型杂货零售商基于 MPLS 的 WAN 由路由器、交换机、服务器和负载平衡器的异构组合组成,光纤和帧中继电路提供数据中心之间以及各个商店之间的连接。该架构支持数百种不同的应用程序,包括供应链管理、订单/库存管理、基于 .com 的系统等。
挑战
这家大型杂货零售商的 IT 部门已着手实施一项业务服务管理计划,以履行与内部客户达成的应用程序和网络性能服务级别协议。该计划的成功取决于从最终用户的角度获得协调的端到端可见性,了解满足服务请求所需的基础设施元素。然而,该公司现有的工具高度专业化,需要手动关联不同的数据集来确定故障源和最佳纠正方法。因此,多个 IT 团队加入了根本原因分析的争论,这需要额外的协调并延长故障隔离/解决过程。
解决方案
IT 团队选择了 NETSCOUT 的 Visual Performance Manager 作为解决其挑战的解决方案。该解决方案的应用性能设备组件可以与服务器网络内联部署,也可以接入服务器网络,使其能够收集服务器上执行的所有应用程序(物理和虚拟)的所有信息(直至单个事务)。应用性能设备的专有专利技术可以无限期地存储所有传入数据,汇总信息,并每 30 秒将其转发到 Visual Performance Manager 服务器进行显示。当用户通过深入研究 Visual Performance Manager 的显示层次结构来请求更详细的信息时,应用性能设备会按需提供这些信息。
运营影响
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
相关案例.
Case Study
Improving Production Line Efficiency with Ethernet Micro RTU Controller
Moxa was asked to provide a connectivity solution for one of the world's leading cosmetics companies. This multinational corporation, with retail presence in 130 countries, 23 global braches, and over 66,000 employees, sought to improve the efficiency of their production process by migrating from manual monitoring to an automatic productivity monitoring system. The production line was being monitored by ABB Real-TPI, a factory information system that offers data collection and analysis to improve plant efficiency. Due to software limitations, the customer needed an OPC server and a corresponding I/O solution to collect data from additional sensor devices for the Real-TPI system. The goal is to enable the factory information system to more thoroughly collect data from every corner of the production line. This will improve its ability to measure Overall Equipment Effectiveness (OEE) and translate into increased production efficiencies. System Requirements • Instant status updates while still consuming minimal bandwidth to relieve strain on limited factory networks • Interoperable with ABB Real-TPI • Small form factor appropriate for deployment where space is scarce • Remote software management and configuration to simplify operations
Case Study
How Sirqul’s IoT Platform is Crafting Carrefour’s New In-Store Experiences
Carrefour Taiwan’s goal is to be completely digital by end of 2018. Out-dated manual methods for analysis and assumptions limited Carrefour’s ability to change the customer experience and were void of real-time decision-making capabilities. Rather than relying solely on sales data, assumptions, and disparate systems, Carrefour Taiwan’s CEO led an initiative to find a connected IoT solution that could give the team the ability to make real-time changes and more informed decisions. Prior to implementing, Carrefour struggled to address their conversion rates and did not have the proper insights into the customer decision-making process nor how to make an immediate impact without losing customer confidence.
Case Study
Digital Retail Security Solutions
Sennco wanted to help its retail customers increase sales and profits by developing an innovative alarm system as opposed to conventional connected alarms that are permanently tethered to display products. These traditional security systems were cumbersome and intrusive to the customer shopping experience. Additionally, they provided no useful data or analytics.
Case Study
Ensures Cold Milk in Your Supermarket
As of 2014, AK-Centralen has over 1,500 Danish supermarkets equipped, and utilizes 16 operators, and is open 24 hours a day, 365 days a year. AK-Centralen needed the ability to monitor the cooling alarms from around the country, 24 hours a day, 365 days a year. Each and every time the door to a milk cooler or a freezer does not close properly, an alarm goes off on a computer screen in a control building in southwestern Odense. This type of alarm will go off approximately 140,000 times per year, equating to roughly 400 alarms in a 24-hour period. Should an alarm go off, then there is only a limited amount of time to act before dairy products or frozen pizza must be disposed of, and this type of waste can quickly start to cost a supermarket a great deal of money.
Case Study
Supermarket Energy Savings
The client had previously deployed a one-meter-per-store monitoring program. Given the manner in which energy consumption changes with external temperature, hour of the day, day of week and month of year, a single meter solution lacked the ability to detect the difference between a true problem and a changing store environment. Most importantly, a single meter solution could never identify root cause of energy consumption changes. This approach never reduced the number of truck-rolls or man-hours required to find and resolve issues.