Kingfisher 使用门户实现全面统一
公司规模
1,000+
地区
- Europe
国家
- United Kingdom
产品
- Diligent Boards
技术栈
- Cloud-based portal
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Productivity Improvements
技术
- 平台即服务 (PaaS) - 连接平台
适用行业
- 零售
适用功能
- 商业运营
用例
- 供应链可见性(SCV)
服务
- 云规划/设计/实施服务
关于客户
Kingfisher 是欧洲最大的家居装饰零售集团，也是全球第三大家居装饰零售集团，旗下品牌包括 B&Q、Castorama、Brico Dépôt 和 Screwfix。该公司成立于 1982 年，其宗旨是“让客户更容易拥有更好、更可持续的家居”。Kingfisher 在欧洲和亚洲的八个国家/地区经营着 1,000 多家门店。作为一家国际组织，该公司拥有多个董事会。他们推动战略决策的能力对于 Kingfisher 不断扩大的 DIY（自己动手）零售商品牌组合的成功至关重要。该公司董事会成员通常担任多个委员会的职务，需要在短时间内提供多次董事会会议的材料。
挑战
Kingfisher 是欧洲最大的家居装饰零售集团，在欧洲和亚洲的八个国家经营着 1,000 多家门店。该公司拥有多个董事会，他们推动战略决策的能力对于 Kingfisher 不断扩大的 DIY 零售商品牌组合的成功至关重要。该公司董事会成员通常担任多个委员会的职务，需要在短时间内为几次董事会会议提供材料。格式化董事会材料、打印纸质副本并在不可避免的最后一刻出现更改时添加新页面是 Kingfisher 公司秘书团队执行的一项耗时工作。会议频率和董事会成员遍布欧洲各地对及时、安全且经济高效地汇编和交付董事会材料提出了挑战。
解决方案
在 David 和管理团队对 Diligent Boards™ 和其他董事会门户提供商进行广泛研究后，Kingfisher 于 2011 年 10 月开始使用 Diligent Boards 门户召开主要董事会会议。在第一次会议之前，David 和管理团队接受了专门客户经理对系统的培训。董事会成员收到了登录详细信息和 iPad 培训指南，如果需要，还可以获得进一步的支持。由于界面直观，到目前为止，Kingfisher 的董事尚未要求进行额外培训。对于管理团队来说，最终的解决方案必须能够大大减轻编辑董事会材料的负担。多个贡献者意味着每次董事会会议的输入都以不同的格式、字体和文本大小出现。使用数字董事会门户整理不同的信息有助于 Kingfisher 创建统一的、适合 iPad 的格式。
运营影响
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