Jitterbit Harmony 为 Esri UK 带来稳定性和更好的客户服务
公司规模
1,000+
地区
- Europe
国家
- United Kingdom
产品
- Jitterbit Harmony
技术栈
- API web services
- SOAP/XML
实施规模
- Enterprise-wide Deployment
影响指标
- Digital Expertise
- Productivity Improvements
技术
- 平台即服务 (PaaS) - 数据管理平台
适用行业
- Software
适用功能
- 商业运营
服务
- 系统集成
关于客户
Esri 是地理信息系统 (GIS) 软件、位置智能和地图领域的全球市场领导者，帮助客户充分发挥数据的潜力，以改善运营和业务成果。Esri 软件成立于 1969 年，已部署在 350,000 多家组织中，其中包括 90 家财富 100 强企业。Esri UK 为英国公共和私营部门的广泛市场提供 GIS 解决方案。
挑战
2016 年末，Esri UK 面临数据集成挑战。该公司需要支持一个特定用例，需要将多个数据源连接在一起，以更好地管理和报告关键业务信息。他们需要提取有关技术支持案例、产品使用统计数据和许可的信息，这些信息都位于几个不同的系统中。他们现有的软件无法支持这些集成的技术要求。他们希望使用 SOAP/XML 连接到多个 API Web 服务，并能够在标头段中传递动态值。由于只有一个小团队，并且没有必要的软件开发技能来在内部构建所需的解决方案，Esri UK 无法支持这样的部署，需要另寻他处。
解决方案
Esri UK 继续试用 Jitterbit Harmony，Ted 表示，该解决方案远超其他竞争解决方案，Jitterbit 团队在整个试用过程中都高度参与。Ted 在实施之前与 Jitterbit 团队密切合作，他认为这“非常有价值，因为它表明该平台在技术上满足了我们的需要，并让我们快速启动并运行”。他还对入门和介绍视频印象深刻，他说这些视频使初始设置变得简单。“在 Jitterbit 大学学习后，我具备了构建我们所需集成的技能，”他说。
运营影响
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