GPS Insight > 实例探究 > J.F. Kitching & Son Ltd. - Transparency and Accuracy for Billing

J.F. Kitching & Son Ltd. - Transparency and Accuracy for Billing

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公司规模
SME
地区
  • America
国家
  • Canada
产品
  • Geotab GO® Plug-&-Play GPS vehicle tracking device
  • MyGeotab fleet management software
技术栈
  • Geofencing
  • GPS vehicle tracking
  • Fleet management software
实施规模
  • Enterprise-wide Deployment
影响指标
  • Cost Savings
  • Productivity Improvements
技术
  • 传感器 - 全球定位系统
  • 功能应用 - 车队管理系统 (FMS)
适用行业
  • 运输
适用功能
  • 物流运输
用例
  • 车队管理
  • 地理围栏
  • 车载远程信息处理
服务
  • 系统集成
关于客户
J.F. Kitching & Son Ltd. is a third-generation family business based in Queensville, Ontario. The company provides safe, reliable, on-time aggregate transportation services. It operates a fleet of 45 vehicles, including highway tractors, dump trucks, boom trucks, and crane trucks. The company bills its customers based on the time it takes to deliver the product rather than by weight. To support timely delivery of materials, the company regularly uses a local toll highway, the 407 ETR Express Toll Route, which has tiered rates based on the time of usage.
挑战
J.F. Kitching & Son Ltd., a third-generation family business providing aggregate transportation services, faced a significant challenge in accurately billing its customers. The company bills customers based on the time it takes to deliver the product rather than by weight. This method of billing was complicated by the use of a local toll highway, which has tiered rates based on the time of usage. The company needed an accurate way to measure the hours it took to deliver its products and services to customers.
解决方案
To solve its billing challenges, J.F. Kitching implemented the Geotab telematics solution for its heavy trucks. The solution has made billing more transparent for both the company and its customers. The company set up a geofencing zone in the MyGeotab fleet management software over the entire operational area of the 407 tollway, allowing the team to verify trips and streamline the billing process. The Geotab GO® Plug-&-Play GPS vehicle tracking device, which can be easily removed from an old vehicle and installed into its replacement, provided the flexibility and convenience the company needed.
运营影响
  • Improved transparency in billing for both the company and its customers.
  • Streamlined billing process through the use of geofencing.
  • Enhanced service and strengthened customer relations through better visibility on operations.
  • Improved efficiency in routing and communication.
  • Enhanced maintenance efficiency through the ability to view diagnostic trouble codes and diagnose whether it’s a minor or major issue.

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