IT 团队确保新数据中心的优质性能和更低的 MTTR
公司规模
1,000+
地区
- America
国家
- United States
产品
- nGeniusONE Service Assurance solution
- InfiniStreamNG 9800 series software appliances
技术栈
- Network Monitoring
- Packet-based Analysis
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Productivity Improvements
技术
- 基础设施即服务 (IaaS) - 云计算
- 基础设施即服务 (IaaS) - 云存储服务
用例
- 基础设施检查
服务
- 云规划/设计/实施服务
- 系统集成
关于客户
客户是一家政府机构，拥有数十万名员工，包括直接雇员、承包商和公民，分布在许多地方。该机构的人员利用其联网应用程序实现多种目的，从简单的通信和协作到机构特定的业务服务。鉴于这些活动的重要性，IT 和 NetOps 团队始终努力帮助向所有人提供无缝、安全的通信，无论他们身处何处。
挑战
该政府机构参与了一个新的私人数据中心项目，该项目将用于托管员工和承包商执行其战略和战术日常运营以及公民与机构互动所需的所有应用程序和网络连接。挑战很简单 - 新网络、新通信工具、新业务应用程序 - 并且需要新的可视性来确保服务的质量。这个 IT 员工代表了最有经验的专业人员团队之一，他们知道即使是设计和部署最好的网络环境也会发生中断，从而影响他们的应用程序和通信。为此进行规划是他们最佳实践策略的一部分，因此他们可以通过主动可视性、监控和分析来主动降低风险。
解决方案
经过仔细考虑，集成商和政府机构均选择了 NETSCOUT 的 nGeniusONE 服务保障解决方案，该解决方案利用来自战略性部署的 9800 系列 InfiniStreamNG 软件设备的智能数据。选择 NETSCOUT 的原因有几个，包括：网络可扩展性，以满足该机构计划在其数据中心和项目的第一个站点部署的 10GB 到 100GB 物理网络链路的入口和出口流量的监控要求。系统范围的分析可扩展性，用于预测该机构未来的网络、用户、应用程序和流量增长，以及能够专注于问题可能来自的不同方向的故障排除。基于数据包的分析被 IT 团队确定为首选的“真相”来源，该团队将管理、监控和确保数据中心、站点和服务的服务交付，并且它还可以成为未来安全取证的数据源。
运营影响
数量效益
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