IntraHealth International：将劳动力战略与业务相结合可促进非营利性全球卫生组织的使命
公司规模
Mid-size Company
地区
- America
- Africa
- Asia
国家
- United States
产品
- IBM Kenexa Talent Frameworks
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Cost Savings
技术
- 应用基础设施与中间件 - API 集成与管理
适用行业
- 医疗保健和医院
适用功能
- 人力资源
用例
- 人员跟踪与监控
服务
- 软件设计与工程服务
关于客户
35 多年来，IntraHealth International 一直致力于帮助全球 100 多个国家的当地卫生工作者更好地为有需要的社区提供服务。这家总部位于北卡罗来纳州的非营利组织通过提高卫生工作者的绩效、加强卫生系统、利用技术和利用伙伴关系，促进当地解决医疗保健挑战。IntraHealth 拥有近 600 名员工，目前在非洲、美洲和亚洲的 20 多个国家工作。作为一个以使命为导向的组织，IntraHealth 将工作重点放在卫生工作者身上，因为他们在为有需要的人提供服务方面发挥着关键作用。世界卫生组织估计，全球卫生工作者短缺 720 万名；如果国际社会不增加对培训和部署更多卫生工作者的投资，到 2035 年，这一数字将增长到 1290 万名。世界拥有新技术、有效药物和创新治疗方法，但如果没有卫生工作者，太多人（估计有 10 亿人）无法获得医疗保健。
挑战
IntraHealth International 是一家非营利性组织，旨在帮助当地卫生工作者更好地为有需要的社区服务。该组织意识到，它需要彻底改革其招聘方法，以更好地应对行业变化并支持组织需求。该组织的人力资源流程最初由捐助者的需求决定，导致招聘流程旨在满足捐助者和项目的需求，而不一定满足整个组织的需求。因此，每个国家办事处都有自己的招聘做法，以满足捐助者要求的特定期限。IntraHealth 意识到，它需要一种涵盖整个组织的总体方法和流程来整合捐助者和组织的优先事项。
解决方案
为了应对这些挑战，并确保组织能够更好地履行其全球承诺，IntraHealth 决定制定与其总体战略计划相一致的积极、全面的人才战略。该组织已着手建立一个综合人才管理平台，并以分层能力框架作为其人才管理职能的基础。目标是创建一个全球能力框架，以支持其开发强大的综合全球人才管理平台的承诺，并确保成果与总体使命和战略保持一致并为其提供支持。IntraHealth 选择 IBM 来帮助制定系统、互动且引人入胜的人才管理战略。IBM Kenexa Talent Frameworks 是一个基于职位的能力库，提供现成的职位描述、能力、基于能力的行为陈述、发展目标、指导技巧和面试问题。Talent Frameworks 还包括一个采用通用语言的分层能力平台，这对于整合 IntraHealth 的全球人才管理战略至关重要。
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