实例探究 > Interview With Tim Cassidy, President Of Cassidy & Associates Real Estate, Inc.

Interview With Tim Cassidy, President Of Cassidy & Associates Real Estate, Inc.

公司规模
11-200
地区
  • America
国家
  • United States
产品
  • AppFolio Property Manager
  • Yardi
技术栈
  • iPads
  • Apple products
实施规模
  • Enterprise-wide Deployment
影响指标
  • Customer Satisfaction
  • Digital Expertise
  • Productivity Improvements
技术
  • 功能应用 - 企业资源规划系统 (ERP)
  • 功能应用 - 远程监控系统
适用功能
  • 商业运营
  • 设施管理
用例
  • 远程资产管理
服务
  • 软件设计与工程服务
  • 系统集成
关于客户
Cassidy & Associates Real Estate, Inc. is a corporation that has been in operation since 1987. The company specializes in managing single-family residential homes, condominiums, and apartment buildings. With a focus on providing high-quality property management services, Cassidy & Associates has built a reputation for efficiency and customer satisfaction. The company is based in the United States and has a team that is dedicated to leveraging technology to improve their operations. They have recently made significant upgrades to their technological infrastructure to better serve their clients and streamline their processes.
挑战
Cassidy & Associates had been using Yardi for over 20 years but found it increasingly inefficient. The company was duplicating efforts on various tasks, leading to wasted time and resources. An intern from UCSB, who later became an employee, encouraged the company to embrace technology to streamline operations. The goal was to save time and eliminate redundant steps, which led to the decision to upgrade their systems and adopt new technology.
解决方案
Cassidy & Associates decided to switch from Yardi to AppFolio Property Manager, influenced by an employee who advocated for the use of Apple products and streamlined processes. The company purchased iPads and integrated them into their operations, allowing for on-site maintenance and inspections. Work orders could be written up and emailed directly to vendors, saving significant time. The marketing tools within AppFolio also helped in leasing units faster, with the leasing agent saving about 50% of her time. The screening feature of AppFolio made it easier and quicker to access reports, further enhancing efficiency. Additionally, the company went paperless, storing all tenant information and correspondence digitally, which improved accessibility and disaster recovery plans.
运营影响
  • The transition to AppFolio Property Manager was smooth, with excellent support from the AppFolio team.
  • The company has shifted job responsibilities, eliminating many redundant steps and saving time.
  • Maintenance and inspections are now conducted on-site using iPads, streamlining the process.
  • The marketing tools in AppFolio have improved the leasing process, saving the leasing agent significant time.
  • The company has gone paperless, improving accessibility and disaster recovery plans.
数量效益
  • Leasing agent's time saved by 50% due to improved marketing tools.

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