Infosys leverages AppSense to improve user experience and system performance at Viterra
公司规模
Large Corporate
地区
- America
国家
- Canada
产品
- AppSense DesktopNow
- AppSense Environment Manager
- AppSense Performance Manager
- XenApp
- XenDesktop
技术栈
- User Environment Management (UEM)
- Virtual Desktop Infrastructure (VDI)
- Terminal Server Environment
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
- Cost Savings
技术
- 功能应用 - 远程监控系统
- 应用基础设施与中间件 - 数据交换与集成
- 分析与建模 - 预测分析
适用行业
- 农业
- 食品与饮料
适用功能
- 商业运营
- 设施管理
用例
- 远程资产管理
- 预测性维护
- 过程控制与优化
服务
- 系统集成
- 软件设计与工程服务
- 云规划/设计/实施服务
关于客户
Viterra is a prominent player in Canada's grain industry, headquartered in Regina, Saskatchewan. With nearly a century of commitment to agriculture, Viterra partners with farmers to market and move their crops to global markets. The company boasts a superior network of assets and unrivaled connections to world markets, allowing it to efficiently handle, process, distribute, and transport grains and oilseeds. Viterra's focus on operational excellence throughout North America enables it to provide value to its partners through various contracting and risk management tools. As part of the Agricultural Business Segment of Glencore, Viterra continues to lead the industry with its expertise and dedication to agriculture.
挑战
Viterra, a leading agribusiness company, faced significant challenges with its terminal server environment, which was struggling to support nearly 4,000 users. The company experienced issues with corrupt profiles, slow logon times, and general system performance degradation. Roaming profiles often became bloated, leading to reduced performance and delayed logon times. These issues were adversely impacting user productivity, especially during peak load periods when users experienced slowdowns or frozen sessions. The cluttered environment, filled with logon scripts, group policies, and batch files accumulated over the years, further exacerbated the system's inefficiencies. Viterra needed a solution to address these challenges and ensure a seamless migration to a more efficient and user-friendly environment.
解决方案
To address the challenges within its end-user computing space, Viterra implemented AppSense in 2010, ensuring a seamless migration to XenApp by centralizing user settings and delivering them on-demand to any desktop. More recently, Viterra partnered with Infosys to upgrade and optimize the AppSense solution, leveraging the advanced features available in the latest version of AppSense DesktopNow. AppSense helped Viterra clean up their environment by eliminating logon scripts, group policies, and batch files that had accumulated over the years, simplifying the desktop management life cycle. The AppSense Environment Manager provided precise user control with a powerful user-based policy and personalization engine, delivering user and application settings on-demand to XenApp & XenDesktop based on the context of the user. Additionally, Viterra implemented AppSense Performance Manager to accelerate application launch times, improve desktop responsiveness, and reduce infrastructure costs by supporting more users per server. Infosys played a key role in fine-tuning the AppSense solution, helping Viterra achieve its strategic objectives in its End User computing domain.
运营影响
数量效益
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