Improving employee experience using people analytics
公司规模
1,000+
地区
- America
国家
- Canada
产品
- Visier People
- Employee Experience Management Software
技术栈
- People Analytics
- Employee Experience Management
实施规模
- Enterprise-wide Deployment
影响指标
- Digital Expertise
- Employee Satisfaction
- Productivity Improvements
技术
- 分析与建模 - 预测分析
- 应用基础设施与中间件 - 数据交换与集成
- 功能应用 - 企业资源规划系统 (ERP)
适用功能
- 商业运营
- 人力资源
服务
- 数据科学服务
- 系统集成
- 培训
关于客户
Enbridge Inc. is a multinational energy infrastructure company based in Calgary, Alberta, with over 13,000 employees. The company focuses on the transportation, distribution, and generation of energy, primarily in North America. Enbridge is committed to delivering an excellent employee experience, ensuring that employees are engaged, committed, and able to bring their whole selves to work. This commitment is part of their strategy to be an employer of choice.
挑战
Enbridge Inc. faced challenges in creating a cohesive view of employee experience data to inform HR program redesign and continuous process improvement efforts. The data that mattered, such as employee experience leverage points, wasn't centrally defined or measured. They required a single place to store, trend, report, and communicate employee experience data and metrics. Given the growing demand for custom analyses and employee experience insights, it was difficult to scale early successes more broadly.
解决方案
Enbridge chose Visier People® to scale their people analytics efforts and provide self-serve access to HRBPs through a user-friendly, sharable channel. They launched an initial use case to better understand employee retention, identifying anomalies in different employee segments and targeting higher risk groups like Millennial employees in certain regions. The success of this initial rollout led Enbridge to integrate more data sources into Visier to analyze other workforce issues, especially employee experience. Enbridge also uses a leading employee experience management software to run various surveys, aiming to integrate these feedback channels and operationalize continuous employee listening. The combination of Visier People and the employee experience solution allows Enbridge to see employee experience data in relation to other HR attributes, supporting prioritized improvement efforts.
运营影响
数量效益
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
