CyberArk > 实例探究 > Idaptive Delivers Appen Increased Functionality, Improved Productivity, and Simplified Employee Lifecycle Management Thanks to Workday Partnership

Idaptive Delivers Appen Increased Functionality, Improved Productivity, and Simplified Employee Lifecycle Management Thanks to Workday Partnership

公司规模

1,000+

国家

Worldwide

产品

Idaptive Next-Gen Access
Workday HCM
Active Directory

技术栈

Single Sign-On (SSO)
Bi-directional Software Integration
Identity Management

实施规模

Enterprise-wide Deployment

影响指标

Cost Savings
Customer Satisfaction
Employee Satisfaction
Productivity Improvements

技术

应用基础设施与中间件 - API 集成与管理
网络安全和隐私 - 身份认证管理
功能应用 - 企业资源规划系统 (ERP)

适用行业

Professional Service
Software

适用功能

商业运营
人力资源

服务

软件设计与工程服务
系统集成
培训

关于客户

Appen is a global leader in the development of high-quality, human-annotated data sets for machine learning and artificial intelligence. With over 20 years of industry experience, Appen works in more than 180 languages and has access to over a million skilled contractors. The company is known for its expertise in providing data that powers the world's most innovative AI systems. Appen's extensive network of contractors and its commitment to quality make it a trusted partner for many organizations looking to enhance their AI capabilities. The company operates on a global scale, serving a diverse range of industries and applications.

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挑战

Appen was using Active Directory as a central location for managing user access and privileges, but the process was manual and time-consuming. The inability to manage identities and privileges at scale was impacting every department, reducing their overall effectiveness and potentially impacting security. Appen needed an effective, secure, and easy way to automate access controls. Additionally, Appen's systems and processes are subject to regular audits to comply with customer and regulatory requirements, necessitating easier access to user data and the ability to securely manage user privileges across their environment.

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解决方案

In 2016, Idaptive partnered with Workday to bring identity management and HCM together into a unified solution where HR and IT could collaborate to address the employee lifecycle gap. Appen chose Idaptive for its superior single sign-on (SSO) features and its Mac management capabilities. The integration of Idaptive with Workday allowed Appen to automate the management of user access and privileges, leveraging Active Directory for authentication. The configuration was completed in one day, followed by two weeks of analysis and tweaking. The Idaptive platform was then launched into production, serving as the vital element between Workday and Active Directory. This integration enabled Appen to drive everything from the platform upon which they manage human capital, ensuring that employee records were tightly synced with their systems. The real-time bi-directional software integration allowed for automated provisioning and de-provisioning of user accounts, saving multiple interactions across the employee lifecycle.

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运营影响

A more robust single source of truth: Workday has quickly become a central component of Appen’s business, essential as a system of record not only for human resources but also for financials.
Enhanced security: Access to every application and system is revoked automatically and immediately, helping to prevent high-impact events and minimizing the possibility of human error.
Automated identity and access management: The process of creating and managing user accounts in Active Directory is now automated, saving multiple interactions across the employee lifecycle.
Decreased costs: Time spent on setting up system and application access for new hires has dropped by 65 percent, saving Appen hundreds of dollars each time an employee is hired, terminated, or promoted.
Simplified auditing: Idaptive provides clear visibility into who has access to which applications and resources, simplifying both internal and customer-requested audits.

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数量效益

Time spent on setting up system and application access for new hires has dropped by 65%.
Appen's IT spent between one and five hours setting up system and application access for each new hire, which has now been significantly reduced.
Idaptive Auditing helps Appen track app usage and determine when apps are no longer required or when licensing can be reduced, resulting in further savings.

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