IBVI Grows their Business with RF-SMART & Oracle SCM Cloud
公司规模
Large Corporate
地区
- America
国家
- United States
产品
- RF-SMART
- Oracle SCM Cloud
技术栈
- Oracle SCM Cloud
- RF-SMART
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Productivity Improvements
- Digital Expertise
技术
- 功能应用 - 企业资源规划系统 (ERP)
- 功能应用 - 仓库管理系统 (WMS)
- 功能应用 - 库存管理系统
适用行业
- 国家安全与国防
- 零售
适用功能
- 物流运输
- 仓库和库存管理
- 商业运营
用例
- 库存管理
- 供应链可见性(SCV)
- 仓库自动化
- 预测性维护
服务
- 软件设计与工程服务
- 系统集成
- 培训
关于客户
Industries for the Blind and Visually Impaired (IBVI) is a non-profit organization that supplies mission-critical military and government products. Established in 1948, IBVI operates over 120,000 square feet of distribution centers and has retail stores on military bases nationwide. A key component of IBVI’s mission is to employ people who are blind or visually impaired, making up approximately 50% of their workforce. IBVI is committed to diversifying and innovating their business, which led them to seek improvements in their systems to enhance efficiency and support growth.
挑战
Each area of IBVI's business had its own system, leading to inaccurate data and inefficiencies. They needed a unified system to serve as a single source of truth and provide opportunities for growth. Their standalone WMS did not integrate seamlessly with their previous ERP, resulting in lost data and inefficiencies in their operations. Additionally, they faced challenges with shipping visibility and ASN data, which were critical for customer satisfaction.
解决方案
IBVI chose Oracle SCM Cloud to unify their business systems and provide a single source of truth across their operations. They also implemented RF-SMART alongside Oracle Cloud to replace their standalone WMS. RF-SMART was selected for its expertise in the Oracle SCM Cloud space and its ability to support IBVI's growth. The implementation of RF-SMART brought efficiencies and accuracies within their manufacturing operations, particularly in shipping visibility and ASN data. RF-SMART's functionalities, such as Ship Confirm and Pick Pack Ship, enabled IBVI to track information in real-time, complete EDI transmissions, and meet customer requirements for package labeling. Additionally, RF-SMART's inventory management capabilities allowed IBVI to complete full inventory counts in three days, significantly reducing downtime and improving customer satisfaction.
运营影响
数量效益
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