How Whistl Utilized RouteSmart to Expand Their Delivery Service
公司规模
1,000+
地区
- Europe
国家
- United Kingdom
产品
- RouteSmart for ArcGIS
技术栈
- GIS-based tool
- Crystal Reports
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Innovation Output
- Productivity Improvements
技术
- 分析与建模 - 预测分析
- 应用基础设施与中间件 - 数据交换与集成
- 应用基础设施与中间件 - 数据可视化
适用行业
- Professional Service
适用功能
- 商业运营
- 物流运输
用例
- 车队管理
- 预测性维护
服务
- 系统集成
- 培训
关于客户
Whistl, formerly known as TNT Post, was established in the UK in 2003. The company offers a wide range of addressed and unaddressed mail delivery services, as well as mail-related value-added services in the Netherlands, United Kingdom, Germany, and Italy. They handle letters, packets, and parcels, and manage direct marketing with specialist door drop targeting, distribution, and evaluation services. Whistl also collects, sorts, and transports business mail and packages, and assists customers with data and document management and fulfillment.
挑战
Whistl aimed to launch a national final mile delivery service within the UK, providing competition to Royal Mail for the first time in over 370 years. The company needed to create thousands of jobs and invest significantly in technology and infrastructure. One key challenge was the creation of new postal routes to meet specific service targets, requiring a GIS-based tool to assist planners and automate route creation based on varying mail volumes.
解决方案
Whistl chose RouteSmart for ArcGIS to facilitate the creation of postal delivery routes with specific service targets. The software allowed for the creation of approximately 2,370 routes to date, hosted externally at secure centers in the UK. The RouteSmart software provided clarity of maps, visibility of routes to new starters, and the ability to customize delivery instruction booklets using Crystal Reports. Integrated Skills Limited, the exclusive UK partner for RouteSmart Technologies, configured the software, imported relevant data sets, interfaced with sorting machines, and trained the Whistl route planning team.
运营影响
数量效益
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