实例探究 > How Small Parcel Services and Customized Reports Made a Big Impact in Cost Savings and Efficient Processes

How Small Parcel Services and Customized Reports Made a Big Impact in Cost Savings and Efficient Processes

公司规模
Mid-size Company
地区
  • America
国家
  • United States
产品
  • C.H. Robinson Small Parcel Services
  • C.H. Robinson Advanced Reporting Tools
  • C.H. Robinson LTL and Truckload Service
技术栈
  • Advanced Reporting Tools
  • Customized Assessment Tools
实施规模
  • Enterprise-wide Deployment
影响指标
  • Cost Savings
  • Productivity Improvements
  • Customer Satisfaction
技术
  • 功能应用 - 远程监控系统
适用行业
  • 零售
  • 消费品
适用功能
  • 物流运输
  • 仓库和库存管理
用例
  • 车队管理
  • 预测性维护
  • 供应链可见性(SCV)
服务
  • 系统集成
  • 软件设计与工程服务
  • 培训
关于客户
Meyers is a Midwest-based printing company that designs and manufactures signage, label, and card solutions for retail clients. Their clients range from some of the world’s most established brands to emerging companies. Meyers’ products are paired with the nation’s top merchandise and can be seen at virtually every retail outlet in the United States. The company produces high-value items that are visible to countless consumers across North America, making the quality and condition of their products upon arrival critical to their business.
挑战
Meyers aimed to alleviate labor-intensive processes while reducing costs across the board and maintaining a high level of quality. The company was looking for transportation efficiencies and cost savings when they became a C.H. Robinson customer in 2009. Meyers needed to ensure that their high-value items arrived at their destinations without damage, maintaining the quality that countless consumers see around North America. Efficient transportation was crucial, but quality was equally important. Meyers also valued strong customer service and a collaborative relationship with their logistics provider to drive strategic solutions and continuous improvements.
解决方案
C.H. Robinson teams worked with Meyers to develop and implement customized solutions that included advanced reporting tools and assessments to identify opportunities to save time and money. They began by moving Meyers’ products with less than truckload (LTL) and truckload service, and then expanded to include ground, express, and international small parcel services. A knowledgeable C.H. Robinson account manager guided the implementation processes, ensuring a smooth transition. The collaborative relationship between Meyers and C.H. Robinson allowed for open and honest conversations about current and future needs, driving more strategic solutions and continuous improvements. Enhanced reporting tools provided tailored reports that fit Meyers’ business needs, enabling them to make more informed business decisions.
运营影响
  • C.H. Robinson’s solutions performed so well that many have become part of the standard service offering for other customers with similar needs.
  • Meyers experienced a smooth transition to small parcel services, thanks to the guidance of a knowledgeable C.H. Robinson account manager.
  • The collaborative relationship between Meyers and C.H. Robinson drove strategic solutions and continuous improvements, enhancing overall supply chain efficiency.
  • Tailored reports provided by C.H. Robinson enabled Meyers to make more informed business decisions, especially in their billing process.
  • C.H. Robinson implemented processes to protect Meyers’ high-value items and ensure timely delivery, adding value and cost savings across the board.
数量效益
  • C.H. Robinson’s solutions resulted in direct cost savings for Meyers.
  • Negotiated better pricing and accessorial fees contributed to cost savings.
  • Pricing exercises and multiple mode pricing helped find the best transit times and cost-effective solutions.

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