How Small Parcel Services and Customized Reports Made a Big Impact in Cost Savings and Efficient Processes
Customer Company Size
Mid-size Company
Region
- America
Country
- United States
Product
- C.H. Robinson Small Parcel Services
- C.H. Robinson Advanced Reporting Tools
- C.H. Robinson LTL and Truckload Service
Tech Stack
- Advanced Reporting Tools
- Customized Assessment Tools
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
- Retail
- Consumer Goods
Applicable Functions
- Logistics & Transportation
- Warehouse & Inventory Management
Use Cases
- Fleet Management
- Predictive Maintenance
- Supply Chain Visibility
Services
- System Integration
- Software Design & Engineering Services
- Training
About The Customer
Meyers is a Midwest-based printing company that designs and manufactures signage, label, and card solutions for retail clients. Their clients range from some of the world’s most established brands to emerging companies. Meyers’ products are paired with the nation’s top merchandise and can be seen at virtually every retail outlet in the United States. The company produces high-value items that are visible to countless consumers across North America, making the quality and condition of their products upon arrival critical to their business.
The Challenge
Meyers aimed to alleviate labor-intensive processes while reducing costs across the board and maintaining a high level of quality. The company was looking for transportation efficiencies and cost savings when they became a C.H. Robinson customer in 2009. Meyers needed to ensure that their high-value items arrived at their destinations without damage, maintaining the quality that countless consumers see around North America. Efficient transportation was crucial, but quality was equally important. Meyers also valued strong customer service and a collaborative relationship with their logistics provider to drive strategic solutions and continuous improvements.
The Solution
C.H. Robinson teams worked with Meyers to develop and implement customized solutions that included advanced reporting tools and assessments to identify opportunities to save time and money. They began by moving Meyers’ products with less than truckload (LTL) and truckload service, and then expanded to include ground, express, and international small parcel services. A knowledgeable C.H. Robinson account manager guided the implementation processes, ensuring a smooth transition. The collaborative relationship between Meyers and C.H. Robinson allowed for open and honest conversations about current and future needs, driving more strategic solutions and continuous improvements. Enhanced reporting tools provided tailored reports that fit Meyers’ business needs, enabling them to make more informed business decisions.
Operational Impact
Quantitative Benefit
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