Awesome Dynamic 如何简化入职流程并将培训时间减少 50%
技术
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 教育
- 设备与机械
用例
- 时间敏感网络
- 虚拟培训
服务
- 培训
关于客户
Awesome Dynamic 是一家 B2B 电子商务咨询公司，拥有 20 名全职员工。他们是一家亚马逊咨询机构，帮助客户了解如何在亚马逊平台上销售。他们与各种规模的企业合作，管理他们的卖家中心和供应商中心帐户并提供培训。该公司正在努力应对低效且耗时的入职流程，这导致员工对其现有工具的采用率和使用率较低。他们需要一种解决方案来简化流程并减少持续再培训的需要。
挑战
Awesome Dynamic 是一家 B2B 电子商务咨询公司，在员工入职流程方面遇到了困难。作为亚马逊咨询机构，他们的任务是管理各种规模企业的卖家中心和供应商中心帐户，并提供培训。然而，他们的入职流程效率低下且耗时。他们使用 Google 协作平台和 Google 文档来组织流程和程序文档，但发现由于缺乏标准化，团队成员很难搜索和查找相关信息。此外，员工对该工具的采用和使用率较低，导致新员工不断接受相同程序的再培训。
解决方案
Awesome Dynamic 决定与 SweetProcess 合作来简化他们的入职流程。在研究和比较了几种工具之后，他们选择了 SweetProcess，因为它的实用成本以及对当前缺点和未来功能的透明度。尽管最初由于缺乏有关如何使用该工具的文档以及 SweetProcess 是一家新公司的看法而持怀疑态度，但该公司愿意听取客户反馈并进行调整，这让他们感到放心。该工具功能强大且用户友好，允许员工搜索相似的术语并获得相关结果。这使得团队成员更容易找到他们想要的东西，减少了不断重新培训的需要。
运营影响
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