How A Swift BCDR Plan Prevents Downtime
公司规模
11-200
地区
- America
国家
- United States
产品
- Datto SIRIS
技术栈
- Backup & Recovery
- Cloud Storage Services
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
技术
- 基础设施即服务 (IaaS) - 备份与恢复
- 基础设施即服务 (IaaS) - 云存储服务
适用行业
- Professional Service
适用功能
- 商业运营
- 设施管理
服务
- 云规划/设计/实施服务
- 系统集成
- 培训
关于客户
Swift Chip, Inc. is a managed services provider based in Southern California, serving approximately 75 clients across various industries. The company is led by CEO Kenneth May, a major channel influencer with extensive experience in protecting clients' data and ensuring business continuity. Swift Chip has been a partner of Datto for about a year and has been highly satisfied with the solutions provided. One of their clients is a nonprofit organization that faced significant challenges with their failing infrastructure and lack of a business continuity and disaster recovery (BCDR) solution.
挑战
The client, a nonprofit organization, was preparing to migrate an email server to Office 365. They had a failing infrastructure without any business continuity and disaster recovery (BCDR) solution. This posed a significant risk during the migration process. Swift Chip, the managed services provider, suggested implementing a Datto SIRIS to cover any bases during the process and to protect their data moving forward. Two weeks into the migration, the nonprofit’s server crashed, which could have led to a major catastrophe if not addressed immediately.
解决方案
Swift Chip recommended the implementation of a Datto SIRIS device to ensure data protection and business continuity during the email server migration to Office 365. The Datto SIRIS was deployed to cover any potential issues during the migration process and to provide ongoing data protection. When the nonprofit’s server crashed two weeks into the migration, Swift Chip quickly responded and had the organization running off the SIRIS device within 30 minutes. This swift action prevented significant downtime and ensured business operations continued smoothly. The Datto solution proved to be reliable and effective, providing peace of mind to the client and demonstrating the value of a robust BCDR plan.
运营影响
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