How A Swift BCDR Plan Prevents Downtime
Customer Company Size
SME
Region
- America
Country
- United States
Product
- Datto SIRIS
Tech Stack
- Backup & Recovery
- Cloud Storage Services
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Productivity Improvements
- Digital Expertise
Technology Category
- Infrastructure as a Service (IaaS) - Backup & Recovery
- Infrastructure as a Service (IaaS) - Cloud Storage Services
Applicable Industries
- Professional Service
Applicable Functions
- Business Operation
- Facility Management
Services
- Cloud Planning, Design & Implementation Services
- System Integration
- Training
About The Customer
Swift Chip, Inc. is a managed services provider based in Southern California, serving approximately 75 clients across various industries. The company is led by CEO Kenneth May, a major channel influencer with extensive experience in protecting clients' data and ensuring business continuity. Swift Chip has been a partner of Datto for about a year and has been highly satisfied with the solutions provided. One of their clients is a nonprofit organization that faced significant challenges with their failing infrastructure and lack of a business continuity and disaster recovery (BCDR) solution.
The Challenge
The client, a nonprofit organization, was preparing to migrate an email server to Office 365. They had a failing infrastructure without any business continuity and disaster recovery (BCDR) solution. This posed a significant risk during the migration process. Swift Chip, the managed services provider, suggested implementing a Datto SIRIS to cover any bases during the process and to protect their data moving forward. Two weeks into the migration, the nonprofit’s server crashed, which could have led to a major catastrophe if not addressed immediately.
The Solution
Swift Chip recommended the implementation of a Datto SIRIS device to ensure data protection and business continuity during the email server migration to Office 365. The Datto SIRIS was deployed to cover any potential issues during the migration process and to provide ongoing data protection. When the nonprofit’s server crashed two weeks into the migration, Swift Chip quickly responded and had the organization running off the SIRIS device within 30 minutes. This swift action prevented significant downtime and ensured business operations continued smoothly. The Datto solution proved to be reliable and effective, providing peace of mind to the client and demonstrating the value of a robust BCDR plan.
Operational Impact
Quantitative Benefit
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