Holland Management Saves $158,000 In One Year By Managing to Labor Budget
公司规模
1,000+
地区
- America
国家
- United States
产品
- OnShift
- ADP eTime
技术栈
- SaaS
- Automated Scheduling
- Communications Platform
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Employee Satisfaction
- Productivity Improvements
技术
- 功能应用 - 企业资源规划系统 (ERP)
- 功能应用 - 远程监控系统
适用行业
- 医疗保健和医院
- Professional Service
适用功能
- 设施管理
- 人力资源
用例
- 补货预测
- 远程资产管理
服务
- 软件设计与工程服务
- 系统集成
关于客户
Holland Management operates four long-term care and senior living properties in Northeastern Ohio, including The Country Club Retirement Campus in Ashtabula. This campus provides a continuum of care services such as senior apartments, assisted living, rehabilitative therapy, skilled nursing, and home health care. With over 100 staff members, the campus cares for 135 residents, focusing on person-centered care to enhance their health and quality of life. The company identified areas for operational improvement to facilitate cost savings and efficiencies while maintaining high-quality care.
挑战
The Country Club Retirement Campus at Ashtabula faced significant operational challenges, primarily due to overstaffing and inefficient scheduling processes. The manual, paper-based scheduling system led to peaks in staffing across various departments, resulting in high labor costs without necessarily improving care quality. Department heads were overwhelmed with paperwork related to staff scheduling, which consumed valuable time that could have been spent on core responsibilities. Additionally, the lack of visibility into staffing needs and the impact of schedule updates made it difficult for management to make informed decisions. This situation was further complicated by the need to manage unexpected absences, time-off requests, and fluctuating resident needs, which often led to overtime costs and employee dissatisfaction.
解决方案
Holland Management implemented OnShift staff scheduling software to automate and optimize their scheduling processes. Department heads were re-tasked with their core responsibilities, while Crews Directors took over scheduling duties. OnShift allowed the campus to align staffing with resident census and HPPD (hours per patient day), ensuring appropriate staffing levels across all departments. The software provided real-time visibility into staffing needs, enabling quick adjustments to schedules based on census changes. OnShift's automated scheduling features, such as open shift notifications and overtime controls, further streamlined the process. Integration with ADP eTime provided deeper insights into actual hours worked and assisted with overtime prevention and analysis.
运营影响
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