HID Global 借助 LogicMonitor 打开了更好的微服务洞察之门
公司规模
1,000+
国家
- United States
产品
- LogicMonitor Monitoring Platform
- LM Cloud
- LM Container
技术栈
- Kubernetes
- AWS Services: ECS, EC2, EBS, AutoScaling
- Prometheus
- Grafana
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Productivity Improvements
技术
- 基础设施即服务 (IaaS) - 云计算
- 基础设施即服务 (IaaS) - 云中间件与微服务
适用功能
- 商业运营
用例
- 边缘计算与边缘智能
- 过程控制与优化
服务
- 云规划/设计/实施服务
- 系统集成
关于客户
HID Global 是安全身份识别产品的领导者，为 100 多个国家的客户提供服务。该公司拥有丰富的产品组合，包括访问控制、移动访问解决方案、生物识别身份验证系统、身份证和徽章打印、位置服务和访客管理系统。与许多技术创新者一样，HID Global 依靠其全球网络基础设施为客户提供解决方案。该公司正在向云端迈进，并已将其大部分传统应用程序迁移到 Amazon Web Services (AWS)。然而，一些客户仍然依赖驻留在本地的数据中心托管应用程序。HID Global 的 IT 团队监控着大约 2500 个云资源和 1500 个标准设备。
挑战
HID Global 是安全身份识别产品的领导者，该公司正在向云端迁移，并将其大部分旧式应用程序迁移到 Amazon Web Services (AWS)。然而，该公司缺乏监控其 Kubernetes 集群及其容器化应用程序所需的可见性，因此很难确保性能和可用性。该公司曾尝试使用 Prometheus 和 Grafana 监控其环境，但进展有限。HID Global 需要一种解决方案，以便从单一管理平台监控其混合 IT 基础设施及其容器化应用程序中的所有元素。
解决方案
在评估了多个选项后，HID Global 选择了 LogicMonitor 基础设施监控平台。LogicMonitor 是唯一一款提供监控、可视化和 Kubernetes 监控支持的产品，并且是一套综合解决方案。HID Global 现在可以深入了解 ECS 和其他 AWS 服务，并配置监控以衡量与应用程序性能最密切相关的流程。该组织完全依赖 LogicMonitor 来监控其本地和云资源，从而节省了支持团队使用多种监控工具的时间。HID Global 创建了仪表板来跟踪其程序的正常运行时间和可用性，这在管理方面为公司带来了更多附加值。
运营影响
数量效益
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