Healthcare Provider Improves Incident Reporting Rate by 2.2 Times the Previous Rate with Intelex
公司规模
Large Corporate
地区
- America
国家
- United States
产品
- Intelex EHS Management Software
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Digital Expertise
技术
- 功能应用 - 企业资源规划系统 (ERP)
适用行业
- 医疗保健和医院
适用功能
- 商业运营
用例
- 远程资产管理
- 监管合规监控
服务
- 系统集成
关于客户
Community Memorial Health System is a not-for-profit healthcare provider that was established in 2005 after merging with Ojai Valley Community Hospital. Originally operating as a single hospital in early 1902, Community Memorial now comprises two hospitals and twelve family-practice health centers. The healthcare provider offers care and services for individuals throughout Ventura County. Like many medical institutions, Community Memorial tracks and manages a substantial amount of files and documents. However, they were facing challenges in managing their document control policies and were constantly dealing with outdated policies and forms that needed archiving. Their incident reporting system was also outdated, resulting in low reporting rates.
挑战
Community Memorial Health System, a not-for-profit healthcare provider, was struggling with managing a large amount of files and documents across its two hospitals and twelve family-practice health centers. The document control policies were hard to manage due to outdated policies and forms that needed archiving. The incident reporting system was also outdated, leading to low reporting rates as it was not user-friendly and was not available across their 12 clinics. The healthcare provider needed a modern system to manage policies and documents, streamline incident reporting across the business, and improve visibility across their multiple offices. They also required a solution that included training management to improve efficiencies and replace the paper-based process they were using.
解决方案
Community Memorial reviewed a number of EHS management software providers before choosing Intelex. Intelex was favored due to its customizable capabilities, as well as extensive dashboard and reporting options. A main selling point for Community Memorial was how Intelex’s dashboards have the ability to track the stages of the incidents directly on the dashboard. This has allowed Community Memorial to easily manage the work of their supervisors and move the incidents through their system faster. Reporting has revealed trends Community Memorial didn’t even know they had prior to implementing Intelex.
运营影响
数量效益
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