实例探究 > Hawaii Businesses Turn to Hawaiian Telcom for Network Security and Compliance Concerns

Hawaii Businesses Turn to Hawaiian Telcom for Network Security and Compliance Concerns

公司规模

Large Corporate

地区

America

国家

United States

产品

AlienVault USM
Hawaiian Telcom Managed Network and Security Services

技术栈

SIEM
Intrusion Detection System (IDS)
Asset Discovery
Behavioral Monitoring
Vulnerability Assessment

实施规模

Enterprise-wide Deployment

影响指标

Cost Savings
Customer Satisfaction
Productivity Improvements
Digital Expertise

技术

网络安全和隐私 - 安全合规
网络安全和隐私 - 入侵检测
网络安全和隐私 - 应用安全
网络安全和隐私 - 网络安全

适用行业

电信
Professional Service

适用功能

商业运营
质量保证

用例

入侵检测系统

服务

系统集成
云规划/设计/实施服务
网络安全服务

关于客户

Hawaiian Telcom, headquartered in Honolulu, HI, is a leading technology provider in Hawaii, offering integrated communications, broadband, data center, and entertainment solutions for both business and residential customers. Founded in 1883, the company has evolved to provide a wide range of services, including Internet, video, voice, wireless, data network solutions, security, colocation, and managed network and cloud services. With approximately 1,300 employees, Hawaiian Telcom operates a next-generation fiber network and a 24/7 state-of-the-art network operations center. The company is committed to innovation and delivering superior service, making it a trusted partner for network security and compliance needs.

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挑战

When Hawaiian Telcom launched Managed Network and Security Services in 2010, they quickly realized the need for a robust security management platform to effectively monitor and maintain network security for their business customers. Their customers, ranging in size and industry, had unique security needs, including compliance with standards like PCI DSS and HIPAA. The company noticed two key trends: the need for a log tracking solution to monitor system access and the rising cost of individual security solutions. These challenges necessitated a comprehensive solution to manage various security aspects, from asset inventory to intrusion detection.

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解决方案

Hawaiian Telcom identified AlienVault’s Unified Security Management (USM) platform as the optimal solution for their needs. The USM platform offers a comprehensive suite of tools, including asset discovery, behavioral monitoring, vulnerability assessment, managed firewalls, and intrusion detection, all integrated into a single, user-friendly platform. This integration allowed Hawaiian Telcom to enhance their team’s efficiency and reduce operating expenses. The platform is backed by AlienVault Labs, which continuously tracks and analyzes millions of threats, providing the latest intelligence directly to the USM platform. This ensures that Hawaiian Telcom can offer up-to-date network security services to their customers. In a recent incident, the Managed Network and Security Services team detected unusual activity on a customer’s network. Using the USM platform, they quickly identified the threat as email-based malware affecting multiple locations. The team initiated the customer’s incident response plan, blocking outbound traffic and minimizing damage. This case exemplifies how the USM platform has improved Hawaiian Telcom’s detection and response capabilities, making them a reliable partner for network security and compliance.

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运营影响

Hawaiian Telcom has integrated numerous security tools, including SIEM and IDS, into a single dashboard, enhancing team efficiency.
The company offers up-to-date network security services supported by AlienVault Labs, which tracks and analyzes millions of threats.
The USM platform has enabled Hawaiian Telcom to reduce operating expenses and improve overall operational efficiency.
The Managed Network and Security Services team can quickly identify and respond to security threats, minimizing potential damage.
Hawaiian Telcom’s business customers achieve PCI compliance and are protected by a full range of essential security services through a single provider.

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数量效益

Reduced operating expenses after deploying AlienVault.
Enhanced detection and response capabilities, leading to quicker threat identification and mitigation.

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