HARIBO 利用 DocuWare 简化运营
公司规模
Large Corporate
地区
- Europe
国家
- Germany
产品
- DocuWare
技术栈
- IBM System i (AS/400)
- SAP
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Digital Expertise
技术
- 应用基础设施与中间件 - 数据交换与集成
适用行业
- 食品与饮料
适用功能
- 离散制造
- 人力资源
用例
- 资产生命周期管理
服务
- 系统集成
- 数据科学服务
关于客户
HARIBO 是全球领先的水果软糖、甘草糖和泡沫糖产品制造商。该公司于 1920 年在德国波恩成立。如今，他们在全球多个生产和销售地点拥有 7,000 名员工。除了旗舰产品 Gold Gummi Bears 之外，他们还拥有 MAOAM、Bären Schmidt 和 HARIBO Chamallows 品牌，这些品牌构成了该家族企业的产品系列。为了保持这样的全球市场地位，HARIBO 必须在所有领域有效运作，其中包括使用现代文档管理系统。
挑战
HARIBO 是一家领先的水果软糖、甘草和泡沫糖产品制造商，需要在所有领域有效运作才能保持其全球市场地位。这需要使用现代文档管理系统。选择 DocuWare 的主要因素是易于集成到他们的 IBM System i (AS/400) 中，以及附近合作伙伴/系统公司的专业知识。他们的 DocuWare 合作伙伴面临着一个特殊的挑战：更换旧的 DMS 并尽可能顺利地迁移数百万个文档。新解决方案的需求概况定义明确。日常业务所需的所有文档（例如客户信函、交货单和发票、采购和物流文件以及工资会计记录）都需要集中采集，只需按一下按钮即可提供给授权员工。目的是以有意义的方式扩展和标准化既定的工作流程。进一步的目标包括扩大全球使用范围，同时将所有公司子公司连接到数字档案；简单的数据和文档迁移过程；以及自动索引所有文档。还需要确保从 ERP 应用程序直接获取存档文档。
解决方案
所有部门都陆续转换到新的 DMS，而现有文档则从旧档案转移到 DocuWare。如今，物流、产品开发、采购和销售、质量保证和整个财务部门都与中央公司文档池相连。另一个重要的应用领域是人力资源部门，这意味着要处理特别敏感的数据。由于 DocuWare 具有特殊的高安全模式，该解决方案也满足了 IT 经理的要求。还使用了集成的工作流程，主要用于产品开发、营销、采购、生产、质量保证和研究实验室。这大大缩短了工作流程。每天，仅在波恩总部就有数千份文件以电子方式存档，其中大部分是多页文档。使用 ERP 解决方案创建的大量数据（例如列表、交货单和外发发票）在中央文档池中的存储是完全自动化的。DocuWare 支持数十种文档类型。纸质文件使用三台高性能扫描仪集中捕获，并由 DocuWare 自动归档。因此，工作人员可以随时调用和编辑对其区域重要的所有数据——搜索文件夹和覆盖办公室之间的长距离已成为过去。
运营影响
数量效益
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