Happigo Advances Supply Chain with Manhattan Associates
公司规模
Large Corporate
地区
- Asia
国家
- China
产品
- Manhattan Warehouse Management System (WMS)
技术栈
- Radio-Frequency Enabled WMS
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
- Cost Savings
技术
- 功能应用 - 仓库管理系统 (WMS)
适用行业
- 零售
- 电子商务
适用功能
- 仓库和库存管理
- 物流运输
用例
- 库存管理
- 仓库自动化
- 供应链可见性(SCV)
服务
- 系统集成
- 培训
关于客户
Founded by Hunan Broadcasting System in 2005, Happigo Home Shopping Co., Ltd., is a modern direct selling retailer using a variety of media channels including television, Internet, catalogues, telephone, and mobile devices to create an integrated selling platform. It is a market leader in China’s B2C market and a pioneer in the new generation of e-commerce in China. Happigo is the first live TV home shopping company in Mainland China, having gone out with its inaugural broadcast in March 2006. Based in Changsha, the capital city of Hunan Province, Happigo has built two warehouses in the city with a total storage area of 376,737 square feet. With a constantly growing demand for its products, Happigo aims to improve business performance across all channels in the coming years with a vision to become the top player in China’s e-commerce industry and to become a publicly listed company.
挑战
Happigo needed a scalable supply chain technology platform to support its growth ambitions and enhance its overall service offering. The existing ERP system and paper-based processes were insufficient to meet the future needs of the business, leading to inefficiencies and inaccuracies. To achieve its goals and support its fast-expanding business, Happigo realized it needed a more specialized system to meet its projected future growth. The company required a comprehensive, flexible, and scalable system to support its continued business expansion.
解决方案
After a competitive selection process, Happigo selected Manhattan’s Warehouse Management System (WMS) for its two warehouses in Changsha. Manhattan’s WMS provides best-in-class logistics technology that delivers measurable ROI and productivity gains in inventory, labor, physical space, time, and costs. The system efficiently manages multi-channel distribution operations and helps user companies to quickly respond to shifting demand patterns. It enhances inventory management by increasing accuracy levels and stock flow-through speeds, improves service levels by optimizing the order fulfillment process, and saves money by enabling productivity improvements throughout a company’s distribution operation. Following a period of discussion, system design, onsite testing, and staff training, the project went live. Upon completion of the deployment, Happigo had enhanced its order processing capability, increased picking efficiency, improved inventory visibility, and streamlined communication with its suppliers.
运营影响
数量效益
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