Hansonwade 案例研究
公司规模
1,000+
地区
- Africa
- America
- Europe
- Middle East
国家
- United Kingdom
产品
- Jitterbit Harmony
- Salesforce Sales Cloud
- EventsCase
- MS Exchange Online
技术栈
- Salesforce
- Jitterbit
- MS Exchange Online
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Productivity Improvements
技术
- 平台即服务 (PaaS) - 连接平台
适用行业
- Professional Service
适用功能
- 商业运营
- 销售与市场营销
用例
- 供应链可见性(SCV)
服务
- 系统集成
- 培训
关于客户
Hanson Wade 是一家总部位于伦敦的公司，专门通过商务会议和其他社区活动将人们聚集在一起。该公司的业务遍布全球，在北美、欧洲、非洲、中东和南美的主要城市举办会议。Hanson Wade 的活动邀请了世界领先的专家，他们站在提供新医疗方法、解决危及生命的全球安全风险和应对新兴商业挑战的前沿。
挑战
Hanson Wade 是一家在全球范围内组织商业会议和社区活动的公司，其现有的中间件平台面临挑战。这些平台最初用于 Salesforce 和聊天通信平台之间的小型集成工作流。然而，随着该公司寻求构建更复杂的集成并扩展这些平台的功能，他们开始遇到限制。该公司正在处理陷入信息孤岛的数据、手动且容易出错的数据输入、对注册数据和接触点的可见性受限、财务报告延迟以及不可扩展的系统。
解决方案
Hanson Wade 在 Salesforce 世界巡回活动中发现了 Jitterbit Harmony。Jitterbit Harmony 是一个功能齐全的云集成平台，可帮助组织快速轻松地编排、自动化和集成各种应用程序、业务流程和数据视图，无论是否需要编码。该平台允许 Hanson Wade 构建自动化内部流程所需的逻辑。Jitterbit 专业服务团队使用 Jitterbit Studio 为 Hanson Wade 的实施提供支持。该团队提供现场培训，并快速响应紧急请求，帮助企业完成实施过程。
运营影响
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
相关案例.
Case Study
UBM plc: Taking the pulse of the business and engaging employees with a far-reaching strategic transformation
UBM, a leading global events business, was undergoing a significant strategic transformation named 'Events First'. As part of this transformation, the company was preparing to complete the largest acquisition in its history - Advanstar, a US-based events and marketing services business valued at more than USD970m. The company faced the risk of human capital flight if it was unable to effectively engage top talent with the new strategic direction. UBM needed to make significant structural, process and systems changes, uniting its previously autonomous regional businesses. The challenge was to ensure all of its employees were engaged and aligned with the new future vision.
Case Study
Wittmann EDV-Systeme launches IT monitoring services
Small and medium-sized businesses often lack the know-how and resources required for thorough IT system monitoring. Wittmann EDV-Systeme wanted to launch a solution to plug the gap – enabling it to improve its own competitiveness and that of its customers. IT landscapes are becoming ever more complex and outsourcing is gaining popularity, IT systems must nonetheless remain easy-to-use and extremely reliable at all times. Automated, round-the-clock system monitoring therefore represents an immensely valuable proposition for companies: downtime for business-critical applications can be avoided, and IT systems remain available at all times.
Case Study
Uncovering behavioral insight to help reward and retain the best employees
The HR services company, an IBM client, was facing the challenge of understanding the factors underlying personal employment choices. They wanted to offer their clients unprecedented insight into what motivates employees and prospective job candidates. However, their existing systems were not capable of handling the surging data volumes collected from a wide range of different data sources. With the total volume likely to keep on growing, the firm looked for a solution that could meet current needs and scale to meet tomorrow’s demands.
Case Study
Infosys achieves a 5–7 percent effort reduction across projects
Infosys, a global leader in consulting, technology, and outsourcing solutions, was facing significant challenges in application development and maintenance due to its distributed teams, changing business priorities and the need to stay in alignment with customer needs. The company used a mix of open source, home-grown and third-party applications to support application development projects. However, challenges resulting from distributed teams using manual processes increased as the company grew. It became more and more important for Infosys to execute its projects efficiently, so they could improve quality, reduce defects and minimize delays.
Case Study
Flex Contact Center: Supporting rapid business growth with IBM Connections Cloud and IBM Verse
Flex Contact Center, a professional services company offering telesales, call-center, anti-attrition, back-office, helpdesk and collection services, has grown rapidly since its establishment in 2009. With operations in 12 sites across two states and four cities in Brazil, the company employs more than 11,000 people. However, the company realized that to prevent barriers to future expansion, it was essential to make it as easy as possible for its people to work together effectively—even if they were based in separate geographical locations. Traditional approaches to collaboration—based on email and phone calls—threatened to reduce productivity. Flex Contact Center wanted to enable better collaboration and communication across its workforce, but did not want to make large investments in infrastructure.
Case Study
PureFluent: Connecting to partners and customers through the cloud for enhanced productivity
PureFluent, a translation services company, was facing challenges in managing its translation and document review processes. The company often received files in uneditable formats from customers, which required staff members to transfer text to word processing or spreadsheet documents. During the translation process, maintaining version control was a challenge because PureFluent sent work to hundreds of translators in multiple geographic locations. It was also time-consuming for staff to manage the large volume of emails and FTP transactions required to submit translations for customer review and ensure the integration of requested changes. Furthermore, staff were spending significant time hunting through their emails for specific attachments.
