GPS Insight > 实例探究 > GPS Data: The Key To Operational Improvements

GPS Data: The Key To Operational Improvements

GPS Insight Logo
公司规模
1,000+
地区
  • America
国家
  • United States
产品
  • GPS Insight
  • FieldCentrix mobile application
技术栈
  • GPS technology
  • Mobile application
实施规模
  • Enterprise-wide Deployment
影响指标
  • Cost Savings
  • Customer Satisfaction
  • Employee Satisfaction
  • Productivity Improvements
技术
  • 功能应用 - 车队管理系统 (FMS)
  • 传感器 - 全球定位系统
适用行业
  • 建筑物
  • 建筑与基础设施
适用功能
  • 现场服务
  • 物流运输
用例
  • 车队管理
  • 实时定位系统 (RTLS)
  • 远程资产管理
服务
  • 系统集成
关于客户
ABM Industries Incorporated is one of the world’s largest building and facility services companies. The Building and Energy Solutions Division is responsible for mechanical, HVAC, electrical, and power generation solutions and operates a fleet of 695 vehicles across the U.S. The majority of those trucks are service vans, along with some pickups, flatbeds, and boom trucks. Last year, ABM made GPS tracking mandatory for all of its locations, but the company has been using a GPS-based fleet solution for nearly five years. The GPS mandate builds on the success the company has seen using a fleet tracking solution from Phoenix-based GPS Insight.
挑战
ABM Industries Incorporated, one of the world’s largest building and facility services companies, faced challenges in tracking project activities and assuring customers that their employees and equipment were at the right location at the right time. The company often received calls from customers questioning the number of hours billed for, as they didn't believe the technician was on-site for the duration claimed. Prior to the implementation of a new fleet tracking solution, ABM locations never knew for sure where the company vehicles were. When emergency calls came in, it could take 30 to 45 minutes for dispatchers to call the drivers, check the dispatch logs, and identify which technician was the closest who could respond. The company also wanted to improve employee safety by being able to monitor vehicle location and view diagnostic and maintenance information for the company trucks.
解决方案
ABM Building and Energy Solutions, part of ABM Industries Incorporated, implemented a GPS-based fleet solution from Phoenix-based GPS Insight. The company trucks were equipped with a GPS antenna that sits on the dashboard, along with a small computer that is tied to vehicle diagnostic systems in the company van. The GPS data and FieldCentrix data are reconciled at the end of the week. The GPS information is also used to respond to customer inquiries. The fleet management solution has also allowed ABM Building and Energy Solutions to reduce vehicle idling and fuel consumption. The GPS Insight solution also provides alerts when it’s time for regular maintenance on the company vehicles. The new fleet management solution has improved ABM driver safety as well. If there are weather events, or other types of emergencies in a geographic region, ABM can call up those areas and see if any of their technicians are in a danger zone.
运营影响
  • Knowing where the technicians are has provided both efficiency and safety benefits.
  • It is easier to dispatch work orders based on technician location and status, and ABM Building and Energy Solutions has eliminated unnecessary phone calls.
  • ABM Building and Energy Solutions can also generate more accurate invoices because the company now has precise mileage and fuel usage data that wasn’t previously available.
  • On a corporate level, managers have visibility into the entire fleet.
  • The managers and dispatchers have access to the fleet management solution both on their PCs and via a mobile app on their phones.
数量效益
  • The company trucks are equipped with a GPS antenna that sits on the dashboard, along with a small computer that is tied to vehicle diagnostic systems in the company van. Installation took roughly 45 minutes per vehicle. At the Phoenix location, the entire deployment took three weeks.
  • The fleet management solution has also allowed ABM Building and Energy Solutions to reduce vehicle idling and fuel consumption.
  • The GPS Insight solution also provides alerts when it’s time for regular maintenance on the company vehicles.

Case Study missing?

Start adding your own!

Register with your work email and create a new case study profile for your business.

Add New Record

相关案例.

联系我们

欢迎与我们交流!
* Required
* Required
* Required
* Invalid email address
提交此表单,即表示您同意 IoT ONE 可以与您联系并分享洞察和营销信息。
不,谢谢,我不想收到来自 IoT ONE 的任何营销电子邮件。
提交

感谢您的信息!
我们会很快与你取得联系。