Blueprint Software Systems > 实例探究 > 全球大型电信提供商通过利用蓝图分析和现代化自动化流程节省了 500 万美元

全球大型电信提供商通过利用蓝图分析和现代化自动化流程节省了 500 万美元

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技术
  • 分析与建模 - 机器人过程自动化 (RPA)
  • 平台即服务 (PaaS) - 应用开发平台
适用行业
  • 电网
  • 电信
适用功能
  • 质量保证
用例
  • 对话机器人
  • 视觉质量检测
服务
  • 测试与认证
  • 培训
关于客户
该客户是一家大型全球电信提供商,拥有超过 23 万名员工,年收入达 1700 亿美元。他们自 2021 年以来一直是我们的客户。
挑战
作为全球最大的电信提供商之一,该公司需要将 15,000 个机器人从 Automation Anywhere 重新构建为 Power Automate,面临耗时且成本高昂的手动重新编码或外包的挑战。他们还缺乏评估自动化流程价值的数据。
解决方案
该公司向 Blueprint 寻求帮助。蓝图通过将自动化流程转换为数字蓝图,帮助他们分析自动化流程并确定优先级。他们发现了 609 个成本高、质量差的流程,这些流程被淘汰而不是重新构建平台,从而节省了 500 万美元。 Blueprint 的通用对象模型使 70% 的剩余机器人能够映射到 Power Automate,无需人工干预。 Blueprint 还提供实践培训,使内部资源能够完成平台重建并每月迁移 100 多个机器人。
运营影响
  • The operational results of the solution were significant. The company was able to complete their re-platforming journey in months instead of years, saving over $5 million along the way. The identification and retirement of 609 poor quality, high-cost processes significantly reduced their re-platforming burden. The use of Blueprint's Common Object Model (COM) meant that only 30% of processes required human intervention or re-coding, further reducing the time and effort required for the transition. The hands-on training provided by Blueprint enabled the company to utilize internal resources and a community of Citizen Developers for the re-platforming, eliminating the need for costly outsourcing. The internal resources were so effective that they were able to migrate over 100 bots per month.

数量效益
  • 609 poor quality, high-cost processes identified and retired

  • $5 Million saved by retiring poor quality processes

  • 100+ automations migrated by internal resources per month

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