全球保险公司利用 NETSCOUT 网络安全分析满足国家安全网络法规
公司规模
1,000+
地区
- America
国家
- United States
产品
- nGeniusONE Service Assurance platform
- InfiniStreamNG appliances
技术栈
- NETSCOUT Adaptive Service Intelligence (ASI) technology
- Amazon Web Services (AWS)
- Microsoft Azure
实施规模
- Enterprise-wide Deployment
影响指标
- Brand Awareness
- Cost Savings
- Customer Satisfaction
技术
- 网络安全和隐私 - 网络安全
- 基础设施即服务 (IaaS) - 云计算
适用行业
- 金融与保险
适用功能
- 商业运营
用例
- 网络安全
服务
- 网络安全服务
- 系统集成
关于客户
这家国际保险和金融服务公司是市场领导者，为 900 万客户管理着超过 5000 亿美元的资产。该公司为个人、家庭和企业提供广泛的金融和福利计划解决方案。他们提供各种退休储蓄和收入计划，以及人寿、残疾和重大疾病保险。
挑战
该公司的安全运营 (SecOps) 团队面临着新的业务和合规性管理挑战，这些挑战超出了当前 IT 工具集的功能。纽约州政府已颁布要求，要求所有在纽约运营的企业实施网络安全措施、报告数据泄露、确定威胁是否超出了初始渗透点，并提供相关的网络数据包捕获，作为有效取证安全分析的进一步证据，用于成功排除漏洞。该公司必须在加速的时间内部署完整的解决方案，以满足州政府规定的组织合规期限；否则，该企业将受到政府罚款并对品牌声誉产生不利影响。作为战略业务计划的一部分，该公司决定将某些数据中心工作负载转移到基于云的 Amazon Web Services (AWS) 和 Microsoft Azure (Azure) 平台以及新增加的 Equinix 主机托管设施。然而，当 Equinix 主机托管设施报告 Azure 服务中断时，CISO 了解到该公司现有的 IT 工具集缺乏对这种新的混合云环境的可见性，而这种可见性对于排除故障和修复性能异常是必需的，因此无法为客户和用户快速恢复业务服务。
解决方案
该公司正在通过利用 NETSCOUT nGeniusONE 服务保障平台来解决其在美国业务运营中出现的安全、合规、服务保障和云监控挑战。在最初应对该州的安全合规挑战时，SecOps 团队安装了 InfiniStreamNG (ISNG) 设备技术，以获得他们所缺乏的对进出数据中心环境的网络应用程序流量的可视性。ISNG 使用集成的 NETSCOUT 自适应服务智能 (ASI) 技术将公司的基于数据包的流量转换为智能数据，nGeniusONE 的性能分析使用此元数据来提供确保安全性和管理业务服务性能所需的实时可视性。 SecOps 团队利用 nGeniusONE 上下文深入分析服务仪表板和服务监控视图中的相应特定会话级分析、梯形图，以及逐跳事务分析来帮助识别特定问题，并基于初始 nGeniusONE 工作流程进行与当前问题相关的数据包级分析和取证证据收集，从而简化了与州政府的证据合规流程。此外，SecOps 团队现在正在获得对整个 Azure 和 AWS 平台上的公司工作负载的关键可见性，nGeniusONE 使用安装在 Equinix 主机托管服务器上的 ISNG 技术和 ASI 生成的智能数据来主动监控在此混合云环境中运行的业务服务。
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