Future-proofing delivers system success for Amey
公司规模
1,000+
地区
- Europe
国家
- United Kingdom
产品
- AMCS Enterprise Management system
- AMCS vehicle planning and route optimisation software
- AMCS Sub-Contractor Portal
技术栈
- Mobile Applications
- Web Portal
- On-board Weighing Equipment
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Environmental Impact Reduction
- Productivity Improvements
技术
- 功能应用 - 企业资源规划系统 (ERP)
- 功能应用 - 车队管理系统 (FMS)
- 功能应用 - 远程监控系统
适用行业
- 回收与废物管理
- 公用事业
适用功能
- 设施管理
- 物流运输
用例
- 车队管理
- 预测性维护
- 过程控制与优化
- 远程资产管理
服务
- 云规划/设计/实施服务
- 软件设计与工程服务
- 系统集成
关于客户
Amey views waste as a valuable resource and provides a range of collection and treatment services to help local authorities and commercial customers improve their environmental performance and better manage the associated costs. Every year Amey transports 1.8 million tonnes of waste, collects waste from over 1 million homes, produces enough sustainable energy to power 60,000 homes, and responsibly manages the waste for over 16,000 commercial customers.
挑战
The growth of Amey’s waste business has resulted in the adoption of multiple systems. This made it hard to compare data or realise synergies through the centralisation of services. As a result, the decision was taken to implement a new IT system that would support the current business and also be capable of adapting to the fast-changing waste and technology markets. The new system needed to allow for significant modernisation in the way Amey managed its business, including the use of mobile applications and a dedicated web portal.
解决方案
Amey’s AMCS Enterprise Management system is now used by over 35 members of the team across 6 sites and is capable of managing all of its collection, processing, and municipal waste functions. Its wide range of functionality includes customer management, weighbridge, and mobile devices. It also incorporates a detailed reporting capability enabling the production of bespoke reports and operational dashboards, combining data by service, business, or waste stream. AMCS’s vehicle planning and route optimisation software means routes can now be adapted whilst vehicles are on the road, thereby improving efficiency and reducing missed lifts. The use of mobile devices enables real-time reporting and sharing of information, significantly reducing the resolution time for customer issues such as missed lifts. On-board weighing equipment has also been installed to provide more granular data on the types and amounts of waste being managed. Key account customers now have access to an online portal where they can view reports, invoices, and near real-time service information.
运营影响
数量效益
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