Fusion 需要符合 FCC 标准的 E9-1-1 来满足其独特的政府和军事客户群
公司规模
1,000+
地区
- America
国家
- United States
产品
- FCC-compliant E9-1-1 for VoIP
- Bandwidth’s purpose-built emergency network
- Bandwidth’s communications APIs
技术栈
- VoIP
- APIs
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Productivity Improvements
技术
- 应用基础设施与中间件 - API 集成与管理
- 网络与连接 - 蜂窝
适用行业
- 国家安全与国防
- 石油和天然气
- 电信
适用功能
- 商业运营
- 物流运输
用例
- 公共预警与应急响应
- 远程资产管理
服务
- 软件设计与工程服务
- 系统集成
关于客户
Fusion 是一家为各种客户提供托管电话系统的公司，包括企业、政府和军事实体。他们在美国国内和国际上都有业务。Fusion 的客户群非常独特，他们的许多客户都在偏远地区或海外设施中运营，例如墨西哥湾的石油钻井平台。对于这些客户来说，Fusion 是他们的主要生命线，因此提供可靠且合规的紧急服务至关重要。Fusion 需要一个能够为 VoIP 提供符合 FCC 标准的 E9-1-1 的合作伙伴，并愿意与他们合作，为其独特的客户群提供 9-1-1 支持。
挑战
Fusion 是一家为企业、政府和军队客户提供托管电话系统的公司，它需要合作伙伴为 VoIP 提供符合 FCC 标准的 E9-1-1。他们对其他替代方案不满意，需要一家对其独特客户群有兴趣并能够支持 9-1-1 的提供商。挑战在于找到一种符合 FCC 基本、增强和下一代 9-1-1 功能并能适应 Fusion 的配置周期的解决方案。
解决方案
Bandwidth 是一家通信 API 提供商，它为 E9-1-1 提供了全面的解决方案，包括呼叫路由、实时地址验证和后台工具，这些工具都构建在单一平台上，便于配置和支持。Bandwidth 专门构建的紧急网络符合 FCC 的基本、增强和下一代 9-1-1 功能。由于 Bandwidth 在潜在 FCC 法规颁布前数年就密切关注这些法规，因此他们已做好准备，随时准备为 Fusion 提供帮助。Bandwidth 还增强了现有流程，以适应 Fusion 的配置周期，确保准确及时地为新客户提供服务。这包括新的报告和新的批量导入工具，从而加快了客户实施速度。
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