实例探究 > Furtex Limited Scales their Family-owned Business with RF-SMART

Furtex Limited Scales their Family-owned Business with RF-SMART

公司规模
11-200
地区
  • Pacific
国家
  • New Zealand
产品
  • RF-SMART
  • NetSuite
技术栈
  • Cloud-based ERP
  • Mobile Inventory Management
实施规模
  • Enterprise-wide Deployment
影响指标
  • Customer Satisfaction
  • Digital Expertise
  • Productivity Improvements
技术
  • 功能应用 - 企业资源规划系统 (ERP)
  • 功能应用 - 库存管理系统
  • 功能应用 - 仓库管理系统 (WMS)
适用行业
  • 消费品
  • 零售
适用功能
  • 物流运输
  • 仓库和库存管理
用例
  • 库存管理
  • 供应链可见性(SCV)
  • 仓库自动化
服务
  • 系统集成
  • 培训
关于客户
Furtex Limited is a manufacturer and wholesaler of high-end soft furnishings. As a fourth-generation, family-owned business, Furtex takes pride in its growing operations. The company deals with a complex set of transactions, including in-bound global sourcing and lot control of serialized items. To manage these complexities, Furtex moved to NetSuite to leverage a cloud-based ERP system. However, they faced challenges with poor control and visibility of their stock in NetSuite, prompting them to search for a mobile solution to enable better inventory control.
挑战
As Furtex Limited experienced growth, their distribution faced challenges in terms of storage and poor visibility into their stock, which slowed down operations and impacted sales and customer service. Sonny Dhesi, Head of Operations and ICT, sought a solution to manage inventory more efficiently. With previous experience in logistics and lean operations, Sonny evaluated several inventory management solutions. Based on a recommendation from NetSuite, Sonny considered RF-SMART, which demonstrated features that could fit well into Furtex's operations.
解决方案
Furtex implemented RF-SMART to address their inventory management challenges. The solution included several functionalities such as bin transfers, cross docking, cycle counting, labeling, kitting, and work orders & assembly builds. RF-SMART's bin transfer functionality allowed employees to scan items once to complete the job, improving efficiency. Cross docking functionality increased efficiency by directing items to the preferred bin or holding bay. Cycle counting eradicated the need for annual stock counts by scheduling weekly and monthly targets. Labeling and pre-loaded images improved quality and saved time. Kitting functionality ensured that items for kits were only picked when all parts were available. Work orders & assembly builds provided visibility into raw materials and helped control waste, allowing Furtex to create finished goods.
运营影响
  • Using RF-SMART, Furtex's on-time picks increased from 73% to 99%, and they are now completing 25% more orders without increasing headcount.
  • The reporting offered in RF-SMART built increased efficiencies for Furtex, providing KPIs on various aspects of their operations.
  • RF-SMART enabled synchronization of movements and the system, keeping Furtex aligned and in real-time.
  • The RF-SMART implementation team provided a seamless experience, understanding Furtex's business model and needs.
  • Training and additional support from RF-SMART have been successful, with monthly training topics broadening Furtex's knowledge and understanding of mobile best practices.
数量效益
  • On-time picks increased from 73% to 99%.
  • 25% more orders completed without increasing headcount.

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