Furtex Limited Scales their Family-owned Business with RF-SMART
Company Size
11-200
Region
- Pacific
Country
- New Zealand
Product
- RF-SMART
- NetSuite
Tech Stack
- Cloud-based ERP
- Mobile Inventory Management
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
- Functional Applications - Inventory Management Systems
- Functional Applications - Warehouse Management Systems (WMS)
Applicable Industries
- Consumer Goods
- Retail
Applicable Functions
- Logistics & Transportation
- Warehouse & Inventory Management
Use Cases
- Inventory Management
- Supply Chain Visibility
- Warehouse Automation
Services
- System Integration
- Training
About The Customer
Furtex Limited is a manufacturer and wholesaler of high-end soft furnishings. As a fourth-generation, family-owned business, Furtex takes pride in its growing operations. The company deals with a complex set of transactions, including in-bound global sourcing and lot control of serialized items. To manage these complexities, Furtex moved to NetSuite to leverage a cloud-based ERP system. However, they faced challenges with poor control and visibility of their stock in NetSuite, prompting them to search for a mobile solution to enable better inventory control.
The Challenge
As Furtex Limited experienced growth, their distribution faced challenges in terms of storage and poor visibility into their stock, which slowed down operations and impacted sales and customer service. Sonny Dhesi, Head of Operations and ICT, sought a solution to manage inventory more efficiently. With previous experience in logistics and lean operations, Sonny evaluated several inventory management solutions. Based on a recommendation from NetSuite, Sonny considered RF-SMART, which demonstrated features that could fit well into Furtex's operations.
The Solution
Furtex implemented RF-SMART to address their inventory management challenges. The solution included several functionalities such as bin transfers, cross docking, cycle counting, labeling, kitting, and work orders & assembly builds. RF-SMART's bin transfer functionality allowed employees to scan items once to complete the job, improving efficiency. Cross docking functionality increased efficiency by directing items to the preferred bin or holding bay. Cycle counting eradicated the need for annual stock counts by scheduling weekly and monthly targets. Labeling and pre-loaded images improved quality and saved time. Kitting functionality ensured that items for kits were only picked when all parts were available. Work orders & assembly builds provided visibility into raw materials and helped control waste, allowing Furtex to create finished goods.
Operational Impact
Quantitative Benefit
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
.png)
Case Study
Improving Vending Machine Profitability with the Internet of Things (IoT)
The vending industry is undergoing a sea change, taking advantage of new technologies to go beyond just delivering snacks to creating a new retail location. Intelligent vending machines can be found in many public locations as well as company facilities, selling different types of goods and services, including even computer accessories, gold bars, tickets, and office supplies. With increasing sophistication, they may also provide time- and location-based data pertaining to sales, inventory, and customer preferences. But at the end of the day, vending machine operators know greater profitability is driven by higher sales and lower operating costs.
Case Study
Improving Production Line Efficiency with Ethernet Micro RTU Controller
Moxa was asked to provide a connectivity solution for one of the world's leading cosmetics companies. This multinational corporation, with retail presence in 130 countries, 23 global braches, and over 66,000 employees, sought to improve the efficiency of their production process by migrating from manual monitoring to an automatic productivity monitoring system. The production line was being monitored by ABB Real-TPI, a factory information system that offers data collection and analysis to improve plant efficiency. Due to software limitations, the customer needed an OPC server and a corresponding I/O solution to collect data from additional sensor devices for the Real-TPI system. The goal is to enable the factory information system to more thoroughly collect data from every corner of the production line. This will improve its ability to measure Overall Equipment Effectiveness (OEE) and translate into increased production efficiencies. System Requirements • Instant status updates while still consuming minimal bandwidth to relieve strain on limited factory networks • Interoperable with ABB Real-TPI • Small form factor appropriate for deployment where space is scarce • Remote software management and configuration to simplify operations
Case Study
How Sirqul’s IoT Platform is Crafting Carrefour’s New In-Store Experiences
Carrefour Taiwan’s goal is to be completely digital by end of 2018. Out-dated manual methods for analysis and assumptions limited Carrefour’s ability to change the customer experience and were void of real-time decision-making capabilities. Rather than relying solely on sales data, assumptions, and disparate systems, Carrefour Taiwan’s CEO led an initiative to find a connected IoT solution that could give the team the ability to make real-time changes and more informed decisions. Prior to implementing, Carrefour struggled to address their conversion rates and did not have the proper insights into the customer decision-making process nor how to make an immediate impact without losing customer confidence.
Case Study
Digital Retail Security Solutions
Sennco wanted to help its retail customers increase sales and profits by developing an innovative alarm system as opposed to conventional connected alarms that are permanently tethered to display products. These traditional security systems were cumbersome and intrusive to the customer shopping experience. Additionally, they provided no useful data or analytics.
