From F to A: How 1E helped the US Department of Veteran Affairs (VA) make the grade
公司规模
1,000+
地区
- America
国家
- United States
产品
- 1E AppClarity
- Microsoft Configuration Manager
- IBM BigFix
- VMware vCenter
技术栈
- Microsoft System Center Configuration Manager (SCCM)
- IBM BigFix Inventory
- ISO 19770-3 Compliant Entitlement Management
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
技术
- 分析与建模 - 预测分析
- 应用基础设施与中间件 - 数据交换与集成
- 功能应用 - 企业资产管理系统 (EAM)
适用行业
- 医疗保健和医院
适用功能
- 商业运营
- 设施管理
用例
- 资产健康管理 (AHM)
服务
- 软件设计与工程服务
- 系统集成
- 培训
关于客户
The US Department of Veteran Affairs (VA) is a federal agency responsible for providing vital services to America's veterans. With one of the largest and most complex IT environments in the world, the VA manages over 500,000 unique computing resources, including mobile devices, medical devices, workstations, BYOD systems, servers, and clustered environments. The VA's IT infrastructure supports a wide range of services, from healthcare to administrative functions, making it critical to maintain efficient and compliant software management. The VA licenses and operates numerous inventory and management tools, including Microsoft’s Configuration Manager, IBM’s BigFix, and VMware’s vCenter, to manage its extensive IT assets. The agency's commitment to improving its IT operations is evident in its efforts to achieve a FITARA A rating for Software Licensing under the MEGABYTE Act.
挑战
The US Department of Veteran Affairs (VA) faced significant challenges in managing one of the largest and most complex IT environments globally. With over 500,000 unique computing resources, including mobile devices, medical devices, workstations, BYOD systems, servers, and clustered environments, the VA struggled with software discovery, deployment, and usage calculations. The complexity was further compounded by the need to handle virtualized and clustered environments, making software licensing and compliance a daunting task. The VA's goal was to achieve a consolidated, de-duplicated, and normalized view of their entire IT environment, which required managing at least 300 million records of input data from multiple sources. Conventional inventory and management tools were inadequate for the scale and complexity of the VA's environment, leading to fragmented data and inefficiencies.
解决方案
To address the challenges of managing its vast and complex IT environment, the VA implemented the 1E AppClarity solution. AppClarity is a Software Asset Management (SAM) tool designed to handle the volume and complexity of large IT environments. The solution enabled the VA to consolidate data from 20 different sources into a single pane of glass view, providing a comprehensive and normalized view of all software installations, usage, and licensing requirements. AppClarity's intelligent de-duplication and data validation capabilities ensured accurate and reliable data, while its ISO standards-based entitlement repository allowed the VA to track any license metric from any vendor for any product. The solution also provided drill-through reports for analyzing software installations in clustered and virtualized environments, making it easier to manage complex licensing scenarios. Additionally, AppClarity's ability to automatically uninstall unused software based on usage and organizational policies helped the VA reduce software licensing costs and improve cybersecurity.
运营影响
数量效益
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