From Business Case to Patient Outcomes: A Healthcare People Analytics Success Story
公司规模
1,000+
地区
- America
国家
- United States
产品
- Visier
技术栈
- Platform-as-a-Service
- Data-Science-as-a-Service
- Data Warehouse
- Data Governance
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Digital Expertise
- Employee Satisfaction
- Productivity Improvements
技术
- 分析与建模 - 预测分析
- 分析与建模 - 实时分析
- 应用基础设施与中间件 - 数据可视化
- 平台即服务 (PaaS) - 数据管理平台
适用行业
- 医疗保健和医院
适用功能
- 商业运营
- 人力资源
服务
- 数据科学服务
- 系统集成
- 培训
关于客户
The customer is a major not-for-profit healthcare organization with over 100,000 employees. The organization is dedicated to delivering leading healthcare solutions and providing quality care to communities across multiple states. The Workforce Planning and Analytics Team, led by a senior director, plays a significant role in achieving the organization's mission. The team focuses on integrating data, creating shared knowledge, standardizing reporting and analytics delivery, and fostering a culture of analytics. The organization leverages Visier to enable leaders, managers, and associates to derive actionable insights from data, ultimately aiming to achieve strategic business priorities through data-driven insights and innovative practices.
挑战
The organization faced challenges due to an accelerating pace of change in healthcare, policy changes, and consumerization trends. The Workforce Planning and Analytics Team's senior director recognized that the organization was not optimally positioned to lead these changes with the right talent in the right places. Additionally, leaders needed faster and more complete access to workforce data for analysis and future planning. The organization underwent an HR transformation, moving to an HRBP model to support people leaders, but the HRBPs lacked the skill set to leverage analytics effectively. The director advocated for a strategic workforce planning and analytics function to empower HR and organizational leaders to proactively position the workforce to achieve strategic priorities.
解决方案
The organization implemented a strategic workforce planning and analytics function, leveraging Visier to enable data-driven insights and innovative practices. The Workforce Planning and Analytics Team works at the intersection of data and strategy, empowering HR and organizational leaders to position the workforce to achieve strategic priorities. The team integrates data, creates shared knowledge, and standardizes the delivery of reporting and analytics. They use a hub-and-spoke model for aligning analytics efforts and resources, utilizing shared platforms, technology, and expertise through a centralized analytics function. This includes a Platform-as-a-Service, Data-Science-as-a-Service, Data Scientist Workbench, Data Warehouse and Marts, and Data Governance. The organization has moved up the people analytics maturity curve from reactive to predictive and prescriptive analytics, aiming to optimize workforce planning and management.
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