Vonage > 实例探究 > 利用 Fluke Connect 和 Vonage Video API 增强协作和效率

利用 Fluke Connect 和 Vonage Video API 增强协作和效率

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技术
  • 分析与建模 - 实时分析
  • 传感器 - 相机/视频系统
适用行业
  • 教育
  • 设备与机械
用例
  • 实时定位系统 (RTLS)
  • 远程协作
服务
  • 系统集成
  • 测试与认证
关于客户
福禄克是商业测试设备的供应商,包括数字万用表、热像仪、便携式示波器和空气质量计。他们的产品被各个行业和教育机构的技术人员使用。
挑战
福禄克需要一种有效的方式来实现客户和技术人员在任何地点的协作。
解决方案
Fluke 使用 Vonage Video API 将“ShareLive”视频通话功能添加到他们熟悉的界面中,使团队在办公室和现场保持联系。
运营影响
  • The implementation of the Vonage Video API and the introduction of the ShareLive video call feature have significantly improved workflow and communication for Fluke's customers. By enabling real-time remote collaboration, Fluke has helped these teams to more confidently diagnose and solve problems on site. This has not only increased efficiency and productivity but also enhanced the overall user experience. Technicians can now consult with their colleagues in real time, without having to leave the work site, thereby saving time and resources. The ability to manipulate the screen to draw attention to a particular aspect further adds to the convenience and effectiveness of this solution.

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