公司规模
Large Corporate
地区
- Europe
国家
- Switzerland
产品
- IBM Connections
- IBM Domino
- IBM iNotes
- IBM Notes
- IBM Notes Traveler
- IBM Sametime
技术栈
- IBM Collaboration Technology
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Digital Expertise
- Customer Satisfaction
技术
- 应用基础设施与中间件 - API 集成与管理
适用行业
- 教育
适用功能
- 人力资源
- 商业运营
用例
- 协作机器人
- 远程协作
服务
- 系统集成
- 软件设计与工程服务
关于客户
苏黎世大学是欧洲领先的研究型大学之一,提供瑞士最广泛的课程。该大学共有 7 个学院,26,000 名学生,员工超过 6,000 人。大学社区保持着持续的沟通,每天发送的内部电子邮件超过 500,000 封。大学需要一种方法来促进教职员工和学生之间的高效协作,并使他们能够随时随地高效地工作。
挑战
苏黎世大学是欧洲领先的研究型大学之一,需要一种促进教职员工和学生之间高效协作的方法。大学社区需要不断沟通,每天发送超过 500,000 封内部电子邮件。虽然电子邮件是传输某些类型信息的有效工具,但该大学认为,在某些情况下,文件共享、维基、论坛和在线社区等其他选项会更快、更有效。
解决方案
该大学与 IBM 及其业务合作伙伴 Belsoft 密切合作,将 IBM Connections(一个社交网络平台)添加到其企业协作套件中,该平台具有多种通信选项,例如本地文件共享、论坛、维基、博客、调查、民意调查和在线社区。该套件还包括 IBM Notes 和 IBM Sametime。该大学已向部分用户提供 IBM Connections,初步采用情况非常积极。例如,人力资源部门已使用该平台组织新员工入职培训,并向他们提供有关其各自部门和学院的更多信息。
运营影响
数量效益
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