Finding quicker, more effective ways to connect bright minds
Customer Company Size
Large Corporate
Region
- Europe
Country
- Switzerland
Product
- IBM Connections
- IBM Domino
- IBM iNotes
- IBM Notes
- IBM Notes Traveler
- IBM Sametime
Tech Stack
- IBM Collaboration Technology
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Digital Expertise
- Customer Satisfaction
Technology Category
- Application Infrastructure & Middleware - API Integration & Management
Applicable Industries
- Education
Applicable Functions
- Human Resources
- Business Operation
Use Cases
- Collaborative Robotics
- Remote Collaboration
Services
- System Integration
- Software Design & Engineering Services
About The Customer
The University of Zurich is one of the leading research universities in Europe and offers the widest range of courses in Switzerland. It serves 26,000 students across seven faculties and employs more than 6,000 staff. The university community is in constant communication, with more than 500,000 internal emails sent daily. The university needed a way to facilitate efficient and effective collaboration among its staff and students, and to enable them to work productively anywhere, anytime.
The Challenge
The University of Zurich, one of the leading research universities in Europe, needed a way to facilitate efficient and effective collaboration among its staff and students. The university community was in constant communication, with more than 500,000 internal emails sent daily. While email was an efficient tool for transferring certain types of information, the university believed that other options such as file sharing, wikis, forums, and online communities would be faster and more effective in some cases.
The Solution
The university worked closely with IBM and Belsoft, an IBM Business Partner, to add IBM Connections, a social network platform featuring a variety of communication options such as on-premise file sharing, forums, wikis, blogs, surveys, polls, and online communities to its enterprise collaboration suite. This suite also includes IBM Notes and IBM Sametime. The university has made IBM Connections available to a subset of users, and the initial uptake has been extremely positive. For example, the HR department is already using the platform to organize orientation for new staff and to give them further information about their respective departments and faculties.
Operational Impact
Quantitative Benefit
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