技术
- 自动化与控制 - 人机界面 (HMI)
- 基础设施即服务 (IaaS) - 云计算
适用行业
- 零售
用例
- 人员跟踪与监控
- 资产跟踪
服务
- 系统集成
关于客户
FEGRO/SELGROS 是一家总部位于美国的零售公司。该公司制定了一套标准操作程序(SOP)来涵盖各种员工活动。然而,它面临着纸质流程的挑战,缺乏对程序的集中控制。这导致公司运营效率低下、决策过程减慢并降低生产率。该公司认识到需要实施一个内联网来存储 SOP 并为员工提供一种简单的访问方式。他们还认为这是一个简化和自动化程序的机会。
挑战
FEGRO/SELGROS 是一家总部位于美国的零售公司,正在努力解决效率低下、缺乏对程序的集中控制的纸质流程的问题。这使得员工很难确定他们是否使用的是最新版本的流程。此外,跟踪流程的进度或确保其及时完成几乎是不可能的。该公司制定了一套标准操作程序(SOP)来涵盖各种员工活动,但缺乏更新这些程序的系统。许多程序要求员工打印表格并发送给经理批准。这些纸质审批流程减慢了决策速度并降低了生产力。
解决方案
为了应对这些挑战,FEGRO/SELGROS 在新的 Microsoft SharePoint Server 2010 Intranet 站点上实施了 Nintex Forms 和 Nintex Workflow。这使得公司能够实现流程标准化和自动化,使其员工能够轻松有效地跟踪工作项目的进度。该公司与国际技术服务公司 Fritz & Macziol 合作,建立了一个系统来创建和更新公司的 SOP,并进行强制审查和批准。该解决方案还实现了流程自动化,以提供更大的透明度并提高效率。 SharePoint 部署于 2011 年 11 月开始,到 2012 年 3 月,Fritz & Macziol 开发了 Nintex Forms 解决方案来管理过程的创建和更新方式。该工作流程将批准的文档转换为 PDF 并将其发布到 Intranet 上。
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